{"id":184394,"date":"2021-02-21T02:54:42","date_gmt":"2021-02-20T23:54:42","guid":{"rendered":"https:\/\/en.buradabiliyorum.com\/nycha-work-orders-soar-amid-covid-19-and-new-tracking-system\/"},"modified":"2021-02-21T02:54:42","modified_gmt":"2021-02-20T23:54:42","slug":"nycha-work-orders-soar-amid-covid-19-and-new-tracking-system","status":"publish","type":"post","link":"https:\/\/buradabiliyorum.com\/en\/nycha-work-orders-soar-amid-covid-19-and-new-tracking-system\/","title":{"rendered":"#NYCHA work orders soar amid COVID-19 and new tracking system"},"content":{"rendered":"<p>&#8220;<strong>#NYCHA work orders soar amid COVID-19 and new tracking system<\/strong>&#8221;<\/p>\n<div>\n<p>Robert Malone fills out four repair tickets every month for his studio apartment at NYCHA\u2019s Brownstones \u2014 buckling walls, a rotted window frame, cracks in the ceiling, a crumbling subfloor in the kitchen.<\/p>\n<p>His requests go into a pile of open work orders that swelled 40 percent last year, pushed to a record high that tenants and the Housing Authority pin on COVID-19 and a new system for tracking lead paint and mold removal. <\/p>\n<p>The total at the end of December stood at 483,275, up from 344,958 in 2019, NYCHA figures show. The number of days maintenance crews took to complete repairs skyrocketed as well, to 225 from 134 the year before.<\/p>\n<p>Residents blame the backlog on the coronavirus. NYCHA brass acknowledge the health crisis has been a drag on repairs, but claim point the fault mostly lies with the new repair tracking system.  <\/p>\n<p>Not only has the disease laid up nearly 850 of NYCHA\u2019s 9,000 essential employees over the past 12 months, but tenants have refused to open their doors for fear of being infected.  <\/p>\n<p>At the Brownstones, tenant association president Cynthia Tibbs is beside herself. Roughly 100 residents have been without cooking gas for five months after ConEd had to shut off a trunkline to stop a leak \u2014 and yet more than a few still won\u2019t let contractors inside.<\/p>\n<p>\u201cCOVID is making my life a living hell,\u201d said Tibbs, who received 16 voicemails in a single day from frantic tenants. \u201cI\u2019m dealing with mass hysteria \u2014 either they\u2019re worried about catching the virus from the workers or going out for the 10 hours it takes to run pipe and remove the asbestos.\u201d <\/p>\n<p>NYCHA, like all city agencies, has felt the weight of the outbreak \u2014 from sick staffers to scared residents to emergency-only fixes, CEO Greg Russ told The Post.<\/p>\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" width=\"1024\" height=\"682\" alt=\"NYCHA head Greg Russ arriving at City hall for meetings.\" class=\"wp-image-17374406 lazyload\" srcset=\"https:\/\/nypost.com\/wp-content\/uploads\/sites\/2\/2021\/02\/Greg-Russ-NYCHA.jpg?quality=90&amp;strip=all&amp;w=300 300w, https:\/\/nypost.com\/wp-content\/uploads\/sites\/2\/2021\/02\/Greg-Russ-NYCHA.jpg?quality=90&amp;strip=all&amp;w=640 640w, https:\/\/nypost.com\/wp-content\/uploads\/sites\/2\/2021\/02\/Greg-Russ-NYCHA.jpg?quality=90&amp;strip=all&amp;w=1280 1280w, https:\/\/nypost.com\/wp-content\/uploads\/sites\/2\/2021\/02\/Greg-Russ-NYCHA.jpg?quality=90&amp;strip=all&amp;w=1024 1024w, https:\/\/nypost.com\/wp-content\/uploads\/sites\/2\/2021\/02\/Greg-Russ-NYCHA.jpg?quality=90&amp;strip=all&amp;w=2000 2000w\" data-sizes=\"(max-width: 640px) 100vw, 1024px\"\/><figcaption>NYCHA CEO Greg Russ said COVID-19 has affected the city agency.<\/figcaption><figcaption><span class=\"credit\">William Farrington<\/span><\/figcaption><\/figure>\n<p>\u201cWhen the pandemic first hit,\u201d he said, \u201ceveryone stepped back.\u201d <\/p>\n<p>But Russ attributes the biggest chunk of the work orders to NYCHA\u2019s revamped work order process, put in place to comply with a 2019 federal agreement for removing lead paint and mold. <\/p>\n<p>Now, the agency generates a work order for each step of a job. For example, not only does scraping off lead paint get a ticket, so does wiping up the dust later and every other phase.  \u00a0<\/p>\n<p>\u201cWe have many work orders now and that\u2019s actually helpful,\u201d he said. \u201cIt lets us track our work to make sure we\u2019re doing things right.\u201d<\/p>\n<p>The pandemic and the tracking system notwithstanding, NYCHA will always have a long fix-it list unless the city starts replacing the older developments. Today, 175 out of the agency\u2019s 302 developments are at least 50 years old. <\/p>\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" width=\"1024\" height=\"682\" alt=\"Robert Malone in front of 40 West 91st Street.\" class=\"wp-image-17374621 lazyload\" srcset=\"https:\/\/nypost.com\/wp-content\/uploads\/sites\/2\/2021\/02\/robert-malone-3.jpg?quality=90&amp;strip=all&amp;w=300 300w, https:\/\/nypost.com\/wp-content\/uploads\/sites\/2\/2021\/02\/robert-malone-3.jpg?quality=90&amp;strip=all&amp;w=640 640w, https:\/\/nypost.com\/wp-content\/uploads\/sites\/2\/2021\/02\/robert-malone-3.jpg?quality=90&amp;strip=all&amp;w=1280 1280w, https:\/\/nypost.com\/wp-content\/uploads\/sites\/2\/2021\/02\/robert-malone-3.jpg?quality=90&amp;strip=all&amp;w=1024 1024w, https:\/\/nypost.com\/wp-content\/uploads\/sites\/2\/2021\/02\/robert-malone-3.jpg?quality=90&amp;strip=all&amp;w=2000 2000w\" data-sizes=\"(max-width: 640px) 100vw, 1024px\"\/><figcaption>Robert Malone in front of 40 West 91st Street.<\/figcaption><figcaption><span class=\"credit\">J.C.Rice<\/span><\/figcaption><\/figure>\n<p>\u201cIf you look at some of the work orders we\u2019re doing, we wouldn\u2019t have those orders if we had the capital investments,\u201d Russ told The Post, estimating New York would need $40 billion to build NYCHA\u2019s 175,000 apartments. <\/p>\n<p>With all the repairs his place needs, Malone just wants to move.<\/p>\n<p>\u201cI hope I can get a transfer,\u201d he told The Post, \u201cbecause this apartment definitely isn\u2019t doing anything for me.\u201d\n            <\/p><\/div>\n<blockquote><p><strong><span style=\"color: #ff6600;\">If you liked the article, do not forget to share it with your friends. 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His requests go into a pile of open work orders that swelled&#8230;<\/p>\n","protected":false},"author":1,"featured_media":184395,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"https:\/\/nypost.com\/wp-content\/uploads\/sites\/2\/2021\/02\/robert-malone-2.jpg?quality=90&strip=all&w=1200","fifu_image_alt":"","footnotes":""},"categories":[70897],"tags":[94366,70344,12156,4953,3885,70362],"class_list":["post-184394","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-2-20-21","tag-coronavirus-in-ny","tag-housing","tag-new-york-city","tag-new-york","tag-nycha"],"_links":{"self":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/posts\/184394","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/comments?post=184394"}],"version-history":[{"count":0,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/posts\/184394\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/media\/184395"}],"wp:attachment":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/media?parent=184394"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/categories?post=184394"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/tags?post=184394"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}