{"id":246399,"date":"2021-05-10T17:14:37","date_gmt":"2021-05-10T14:14:37","guid":{"rendered":"https:\/\/en.buradabiliyorum.com\/research-shows-trust-needed-in-digital-tech\/"},"modified":"2021-05-10T17:14:37","modified_gmt":"2021-05-10T14:14:37","slug":"research-shows-trust-needed-in-digital-tech","status":"publish","type":"post","link":"https:\/\/buradabiliyorum.com\/en\/research-shows-trust-needed-in-digital-tech\/","title":{"rendered":"#Research shows trust needed in digital tech"},"content":{"rendered":"

“#Research shows trust needed in digital tech<\/strong>”<\/p>\n

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\n Workshopping on the Comfort Board. From left: Chair of the Digital Council Mitchell Pham, Andrew Tobin, Ana Reade, Tim Parkin,\u00a0Anna\u00a0Pendergrast,\u00a0Anna\u00a0Brown, Marianne Elliott, Elena Higgison, Victoria Wray, Colin Gavaghan, Tom Barraclough and Curtis Barnes. Credit: Massey University
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New Zealanders are worried about bias in automated decision-making, according to research conducted by Massey University research group Toi \u0100ria: Design for Public Good.<\/p>\n

A new report Towards trustworthy and trusted automated decision-making in Aotearoa released by the Digital Council for Aotearoa aimed to answer the question: What is needed to ensure people in Aotearoa New Zealand have the right levels of trust required to harness the full societal benefits of digital and data-driven technologies?<\/p>\n

Toi \u0100ria, a research group within Toi Rauwh\u0101rangi College of Creative Arts, ran a series<\/a> of in-person and online workshops with 186 people during 2020. Workshop participants not only shared their insights about how automated decision-making should be used now, but also their vision for building a better digital future that centers on the needs and aspirations of people.<\/p>\n

Director of Toi \u0100ria Associate Professor Anna Brown says the findings identified several areas of concern and what was needed to provide reassurance to New Zealanders. “A key concern across the workshops was around bias and discrimination, and for these to be allayed people needed more transparency and better communication, as well as better involvement and representation.<\/p>\n

“People app<\/a>reciated that automated decision-making is useful for processing data at speed and at scale, and as an ‘assistant’ to people, but people worry that systems, programmers and decision-makers can introduce bias into these,” Professor Brown says.<\/p>\n

The process used Toi \u0100ria’s Comfort Board<\/a> methodology which is based on the principle that the people destined to use or be affected by a system should play a critical role in designing it. Workshop attendees included blind and vision impaired people; ethnic community leaders and youth; M\u0101ori and Pacific youth; women with migrant and refugee backgrounds; Wh\u0101nau Ora navigators (M\u0101ori health advocates); young people with care experience; and members of the general<\/a> public.<\/p>\n

With the Digital Council, Toi \u0100ria developed six scenarios based on real-world situations where some aspects of the decision-making processes are carried out or informed by computer algorithms, including: media<\/a> consumption; recruitment; youth support; immigration; parole decisions; and surgical waiting lists. <\/p>\n

As a result of the research, the Digital Council for Aotearoa has provided seven recommendations to Government. For more information about the findings please read the report here<\/a> and visit Toi \u0100ria’s website here<\/a>.\n <\/p>\n\n

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The importance of building trust in contact tracing apps\n <\/p><\/div>\n

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\n Massey University
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Citation<\/strong>:
\n Research shows trust needed in digital tech (2021, May 10)
\n retrieved 10 May 2021
\n from https:\/\/techxplore.com\/news<\/a>\/2021-05-digital-tech.html<\/p>\n

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\n part may be reproduced without the written permission. The content is provided for information purposes only.<\/p><\/div>\n<\/p><\/div>\n