{"id":276792,"date":"2021-06-17T05:29:19","date_gmt":"2021-06-17T02:29:19","guid":{"rendered":"https:\/\/en.buradabiliyorum.com\/islanders-playoff-process-frustrating-fans-who-arent-renewing-season-tickets\/"},"modified":"2021-06-17T05:29:19","modified_gmt":"2021-06-17T02:29:19","slug":"islanders-playoff-process-frustrating-fans-who-arent-renewing-season-tickets","status":"publish","type":"post","link":"https:\/\/buradabiliyorum.com\/en\/islanders-playoff-process-frustrating-fans-who-arent-renewing-season-tickets\/","title":{"rendered":"#Islanders\u2019 playoff process frustrating fans who aren\u2019t renewing season tickets"},"content":{"rendered":"

“#Islanders\u2019 playoff process frustrating fans who aren\u2019t renewing season tickets<\/strong>”<\/p>\n

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Four decades later, the Coliseum is once again the Room Where It Happ<\/a>ens.<\/p>\n

And though there is room to accommodate all of the club\u2019s season-ticket holders, the process of buying tickets for the playoffs \u2014 and particularly this semifinal round against the Lightning that picks up at the Old Barn with Game<\/a> 3 on Thursday \u2014 has been a frustrating one for a number of subscribers.<\/p>\n

The Post has received multiple emails from longtime subscribers complaining that they have been relegated to the back of the line and sent through a laborious process while the team has given priority to those who have purchased subscriptions for the arena at Belmont that will open next season.<\/p>\n

Michael Cosentino \u2014 the club\u2019s senior vice president, ticketing and premium \u2014 discussed the matter with The Post on Wednesday.<\/p>\n

\u201cWe have allowed our longest-tenured members first access to seats. No one has jumped the queue with those who have been with us for several years,\u201d Cosentino said. \u201cWe certainly are mindful of that.<\/p>\n

\"New
Several Islanders fans has expressed frustration to The Post over the postseason ticket-buying process.<\/figcaption>
Corey Sipkin<\/span><\/figcaption><\/figure>\n

\u201cWe had a very high renewal rate into UBS Arena, but if people chose not to renew and are no longer going to be members in the future, they\u2019re still in the queue, it\u2019s just their tenure is reflected at the end of the line.\u201d<\/p>\n

Translation: If you have had season tickets since Mike Kaszycki and Andre St. Laurent were the young guns in the middle but did not renew for next year, your tenure would be reset to sum zero. Again, though, you are guaranteed access to tickets.<\/p>\n

\u201cWe would have wanted to show you as much reason to renew at UBS Arena and really shown as much love as we can to earn that support,\u201d Cosentino said. \u201cBut if people made the choice not to stay, they would be at the end of the queue but they would still have access.<\/p>\n

\u201cIt\u2019s tight because we have sold out at UBS Arena where we have about 15,000 subscriptions, including our premium club seats, but there are tickets available for all existing subscribers.\u201d<\/p>\n

Tuesday there was a \u201cglitch\u201d in the ticket-buying process through which subscribers are sent to an online portal. In essence, it crashed. But the situation has been rectified.<\/p>\n

\u201cThere was just a flood of people going in at the same time, so there was a glitch and we had to pause our online sale,\u201d Cosentino said. \u201cBut no one jumped the queue who had just come on board. There was nothing happening where people couldn\u2019t get seats. We just had to pause and picked up [Wednesday].<\/p>\n

\u201cIt\u2019s been an amazing response from our members, and we\u2019re so grateful. It\u2019s unfortunate this process wasn\u2019t perfect, because we wanted to show our gratitude and make it an easy process for them.\u201d<\/p>\n

Season subscribers general<\/a>ly are guaranteed their seat location for the playoffs. But that has not been the case here as the organization has had to contend with and adapt to shifting state regulations regarding COVID-19.<\/p>\n

\u201cWe\u2019ve done our best to ensure we\u2019ve abided by social<\/a>ly distanced or non-vaccinated inventory,\u201d Cosentino said. \u201cComing off [Tuesday\u2019s] state announcement, we\u2019re going to have approximately one-third of the stadium set aside for non-vaccinated people, though vaccinated people can choose to sit there as well.<\/p>\n

\u201cWe\u2019d have loved to give everyone their same seats, but it\u2019s just not possible. Again, we want to ensure there is a ticket for everyone. That means for a client since 1972 or a client who\u2019s picking last.\u201d<\/p>\n

\u201cIt\u2019s an exciting time for us. We want everyone to be able to share in it.\u201d\n <\/p><\/div>\n

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Source<\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

“#Islanders\u2019 playoff process frustrating fans who aren\u2019t renewing season tickets” Four decades later, the Coliseum is once again the Room Where It Happens. And though there is room to accommodate all of the club\u2019s season-ticket holders, the process of buying tickets for the playoffs \u2014 and particularly this semifinal round against the Lightning that picks…<\/p>\n","protected":false},"author":1,"featured_media":276793,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"https:\/\/nypost.com\/wp-content\/uploads\/sites\/2\/2021\/06\/islanders-tickets-coliseum-ubs-renewal.jpg?quality=90&strip=all&w=1200","fifu_image_alt":"","footnotes":""},"categories":[70897],"tags":[109557,70951,33268,99776],"class_list":["post-276792","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-6-16-21","tag-new-york-islanders","tag-nhl","tag-season-tickets"],"_links":{"self":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/posts\/276792","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/comments?post=276792"}],"version-history":[{"count":0,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/posts\/276792\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/media\/276793"}],"wp:attachment":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/media?parent=276792"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/categories?post=276792"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/tags?post=276792"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}