{"id":276808,"date":"2021-06-16T20:44:11","date_gmt":"2021-06-16T17:44:11","guid":{"rendered":"https:\/\/en.buradabiliyorum.com\/facebook-beefs-up-tools-for-keeping-group-chats-civil\/"},"modified":"2021-06-16T20:44:11","modified_gmt":"2021-06-16T17:44:11","slug":"facebook-beefs-up-tools-for-keeping-group-chats-civil","status":"publish","type":"post","link":"https:\/\/buradabiliyorum.com\/en\/facebook-beefs-up-tools-for-keeping-group-chats-civil\/","title":{"rendered":"#Facebook beefs up tools for keeping group chats civil"},"content":{"rendered":"

“#Facebook<\/a> beefs up tools for keeping group chats civil<\/strong>”<\/p>\n

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Facebook on Wednesday beefed up automated tools to assist group moderators striving to keep exchanges civil in a time of clashing viewpoints.<\/p>\n

The leading social network hammered by critics over vitriolic content in news<\/a> feeds has played up groups as enclaves where people with conflicting views on hot-button issues can bond based on share interests from music to hobbies or parenthood.<\/p>\n

“Some of these groups are millions of people,” Facebook engineering vice president Tom Alison said while briefing AFP on new tools for moderators.<\/p>\n

More than 1.8 billion people use groups every month, and there are more than 70 million administrators working to “keep conversations healthy” in the forums, according to Alison.<\/p>\n

While much content is not public in groups, Facebook has been looking at ways to control hateful and abusive content in these forums.<\/p>\n

Automated systems at Facebook already check for posts in groups that violate the social network’s rules about what content is acceptable.<\/p>\n

A new “Admin Assist” feature lets moderators set criteria for what is considered acceptable at the group and then have posts or comments automatically checked for violations.<\/p>\n

Moderators can also employ software to eliminate comments with links to unwanted content; slow down heated conversations to let heads cool, or require that people be members of the social network or a group for a while before being able to join in conversations.<\/p>\n

“What these tools do is automate things admins did manually, but not expose anything they didn’t have access to before,” Alison said.<\/p>\n

Facebook is testing artificial intelligence that can watch for indications of conversations getting nasty, perhaps with rapid-fire replies or controversial content involved, then alert moderators.<\/p>\n

“The AI looks at things associated with threads that have conflicts,” Alison said.<\/p>\n

“Some admins welcome people having debates; others don’t want contentious conversations.”<\/p>\n

A group called Dads With Daughters by nonprofit Fathering Together is among those given early access to test the tools, according to moderator Brian Anderson.<\/p>\n

The online community for fathers sharing advice, resources, and pride in raising daughters has more than 127,000 members.<\/p>\n

“In the beginning there was really nothing, you just put rules up there and what a group is about,” Anderson said of moderation in the early days.<\/p>\n

Tools added by Facebook have reduce the number of moderators needed at the group, according to Anderson.<\/p>\n

Hard stands by moderators against “toxic masculine tropes” such as toting shotguns to protect daughters from suitors was credited with helping establish the tenor in the community.<\/p>\n

“You can tell the groups that are really putting in the effort to keep it a civil space versus posts that just get nasty right away.”\n <\/p>\n\n

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Facebook to curb private groups spreading hate, misinformation\n <\/p><\/div>\n

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\n \u00a9 2021 AFP<\/p>\n

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Citation<\/strong>:
\n Facebook beefs up tools for keeping group chats civil (2021, June 16)
\n retrieved 16 June 2021
\n from https:\/\/techxplore.com\/news\/2021-06-facebook-beefs-tools-group-chats.html<\/p>\n

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