{"id":302476,"date":"2021-07-19T14:51:32","date_gmt":"2021-07-19T11:51:32","guid":{"rendered":"https:\/\/en.buradabiliyorum.com\/zoom-drops-14-7b-on-five9-to-boost-post-pandemic-business\/"},"modified":"2021-07-19T14:51:32","modified_gmt":"2021-07-19T11:51:32","slug":"zoom-drops-14-7b-on-five9-to-boost-post-pandemic-business","status":"publish","type":"post","link":"https:\/\/buradabiliyorum.com\/en\/zoom-drops-14-7b-on-five9-to-boost-post-pandemic-business\/","title":{"rendered":"#Zoom drops $14.7B on Five9 to boost post-pandemic business"},"content":{"rendered":"

“#Zoom drops $14.7B on Five9 to boost post-pandemic business<\/strong>”
\n<\/p>\n

Just two years after going public at a $9 billion valuation<\/a>, videoconferencing giant Zoom has\u00a0agreed to buy cloud call center firm\u00a0Five9 for a cool $14.7 billion.<\/span><\/p>\n

The all-stock deal will allow Zoom to expand its range of services, CEO Eric Yan said in a statement on Sunday:<\/p>\n

We expect that this acquisition will help enhance Zoom\u2019s presence with customers and allow us to accelerate our long-term growth opportunity by adding the $24 billion contact center market.<\/span><\/p>\n<\/blockquote>\n

The acquisition aims to secure Zoom\u2019s growth as pandemic restrictions ease. <\/span><\/p>\n

The company became a household name after lockdowns and working from home orders forced countless businesses to invest in videoconferencing.<\/span><\/p>\n

In recent months, however, the hypergrowth has slowed<\/a>,\u00a0as workers have begun returning to offices.<\/p>\n

Zoom has responded by expanding its cloud-based conferencing offerings.<\/p>\n

\u201cThe trend towards a hybrid workforce has accelerated over the last year, advancing contact centers\u2019 shift to the cloud and increasing demand by customers for customized and personalized experiences,\u201d said Yuan.<\/p>\n

The Five9 acquisition will serve this strategy in several ways. Zoom plans to combine the company\u2019s contact-center as a service solution with Zoom\u2019s communications platform. It will also harness Five9\u2019s customers and software to expand the cloud-calling system Zoom Phone.<\/p>\n

The transaction is Zoom\u2019s first billion-dollar acquisition and the second-biggest tech deal in the US this year, after\u00a0Microsoft\u2019s $16 billion purchase of Nuance. The transaction is expected to close in the first half of 2022.<\/p>\n<\/div>\n

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Source<\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

“#Zoom drops $14.7B on Five9 to boost post-pandemic business” Just two years after going public at a $9 billion valuation, videoconferencing giant Zoom has\u00a0agreed to buy cloud call center firm\u00a0Five9 for a cool $14.7 billion. The all-stock deal will allow Zoom to expand its range of services, CEO Eric Yan said in a statement on…<\/p>\n","protected":false},"author":1,"featured_media":302477,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"https:\/\/img-cdn.tnwcdn.com\/image\/hardfork?filter_last=1&fit=1280,640&url=https:\/\/cdn0.tnwcdn.com\/wp-content\/blogs.dir\/1\/files\/2021\/07\/Untitled-design-8-2.jpg&signature=77cd668d9e3121b2d7426138dea06483","fifu_image_alt":"","footnotes":""},"categories":[18],"tags":[],"class_list":["post-302476","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology"],"_links":{"self":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/posts\/302476","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/comments?post=302476"}],"version-history":[{"count":0,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/posts\/302476\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/media\/302477"}],"wp:attachment":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/media?parent=302476"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/categories?post=302476"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/tags?post=302476"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}