{"id":546610,"date":"2023-02-02T03:02:53","date_gmt":"2023-02-02T00:02:53","guid":{"rendered":"https:\/\/en.buradabiliyorum.com\/ticketmaster-faces-next-big-test-with-beyonce-renaissance-tour\/"},"modified":"2023-02-02T03:02:53","modified_gmt":"2023-02-02T00:02:53","slug":"ticketmaster-faces-next-big-test-with-beyonce-renaissance-tour","status":"publish","type":"post","link":"https:\/\/buradabiliyorum.com\/en\/ticketmaster-faces-next-big-test-with-beyonce-renaissance-tour\/","title":{"rendered":"#Ticketmaster Faces Next Big Test With Beyonc\u00e9\u00a0\u2018Renaissance\u2019 Tour"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_84 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-6a272f6c9e470\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #dd3333;color:#dd3333\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #dd3333;color:#dd3333\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-6a272f6c9e470\" checked aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-1'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/buradabiliyorum.com\/en\/ticketmaster-faces-next-big-test-with-beyonce-renaissance-tour\/#Ticketmaster_Faces_Next_Big_Test_With_Beyonce_%E2%80%98Renaissance_Tour\" >Ticketmaster Faces Next Big Test With Beyonc\u00e9\u00a0\u2018Renaissance\u2019 Tour<\/a><\/li><\/ul><\/nav><\/div>\n<h1><span class=\"ez-toc-section\" id=\"Ticketmaster_Faces_Next_Big_Test_With_Beyonce_%E2%80%98Renaissance_Tour\"><\/span>Ticketmaster Faces Next Big Test With Beyonc\u00e9\u00a0\u2018Renaissance\u2019 Tour<span class=\"ez-toc-section-end\"><\/span><\/h1>\n<div>\n<p class=\"paragraph larva \/\/  a-font-body-m     \">\n    Ticketmaster is back in the spotlight, as tickets for Beyonc\u00e9\u2019s upcoming <em>Renaissance<\/em> tour go on sale on the platform in the coming days.\u00a0<\/p>\n<p class=\"paragraph larva \/\/  a-font-body-m     \">\n    This will be a big test for the ticketing giant, following the long wait times and technical glitches the site experienced during the presales for Taylor Swift\u2019s tour in November. The issues sparked congressional pushback and hearings, vitriol among fans, several of whom filed a lawsuit against the ticketing giant, and pushback from Swift, who said she had been assured the platform could \u201chandle this kind of demand.\u201d<\/p>\n<p class=\"paragraph larva \/\/  a-font-body-m     \">\n    In his statement during the Jan. 24 congressional hearing on the matter, Live Nation President and CFO Joe Berchtold blamed bots and cyber attacks for the problems during the Swift\u2019s presale. The bots failed to acquire tickets, he said, but dealing with the attacks slowed down the site. He promised the company would do better.\u00a0<\/p>\n<p class=\"paragraph larva \/\/  a-font-body-m     \">\n    \u201cThe recent onsale experience with Taylor Swift, one of the world\u2019s most popular artists, has highlighted the need to address these issues urgently. We knew bots would attack that onsale and planned accordingly. We were then hit with three times the amount of bot traffic than we\u2019d ever experienced. And for the first time in 400 verified fan onsales, they came after our Verified Fan password servers as well,\u201d Berchtold said.\u00a0<\/p>\n<p class=\"paragraph larva \/\/  a-font-body-m     \">\n    \u201cThis is what led to a terrible consumer experience, which we deeply regret. We apologize to the fans. We apologize to Miss Swift. We need to do better and we will do better,\u201d he added.\u00a0<\/p>\n<p class=\"paragraph larva \/\/  a-font-body-m     \">\n    Demand is also expected to be high for the <em>Renaissance<\/em> tour, which is Beyonce\u2019s first solo tour in more than six years. It begins on May 10, 2023 in Europe, before continuing to North America, with stops in Toronto, Chicago, East Rutherford, Atlanta, Las Vegas, Los Angeles, Houston and other cities.<strong> <\/strong>Live Nation is the promoter of the tour, and is owned by the same parent company as Ticketmaster.<\/p>\n<p class=\"paragraph larva \/\/  a-font-body-m     \">\n    To help accommodate some of the demand, Ticketmaster said it is staggering sale dates and using its Verified Fan system to power sales for the North American leg of the tour. The registration process is also slightly different this time, as windows for the Verified Fan sales close at different times depending on the selected city.\u00a0<\/p>\n<p class=\"paragraph larva \/\/  a-font-body-m     \">\n    \u201cIt\u2019s expected there will be more demand than there are tickets available and a lottery-style process will determine which registered Verified Fans receive a unique access code for the sale and which are put on the waitlist,\u201d Ticketmaster said.\u00a0<\/p>\n<p class=\"paragraph larva \/\/  a-font-body-m     \">\n    During the Swift presale, which followed a similar Verified Fan selection system, Live Nation CEO Michael Rapino said that 3.5 million fans registered and 1.5 million were selected to buy tickets. Ticketmaster sold two million tickets during the Swift presale, a record for a single artist in a day, but continued to experience technical issues with its Capital One sale the next day due to high demand. The company <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/twitter.com\/Ticketmaster\/status\/1593333211769106433\">then canceled<\/a> the <a href=\"https:\/\/buradabiliyorum.com\/en\/category\/general\/\" data-internallinksmanager029f6b8e52c=\"3\" title=\"General\" target=\"_blank\" rel=\"noopener\">general<\/a> sale on Nov. 17.<\/p>\n<p class=\"paragraph larva \/\/  a-font-body-m     \">\n    Tickets for the Renaissance tour go on sale in North America starting Feb. 6, with Verified Fan presales for BeyHive members and Citi credit card holders. There is also a presale for Verizon mobile customers.<\/p>\n<\/p><\/div>\n<p><script async src=\"\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\n<p><script type=\"text\/plain\" class=\"optanon-category-C0004\">\n!function(f, b, e, v, n, t, s) {\nif (f.fbq) return;\nn = f.fbq = function() {n.callMethod ? n.callMethod.apply(n, arguments) : n.queue.push(arguments);};\nif (!f._fbq) f._fbq = n;\nn.push = n;\nn.loaded = !0;\nn.version = '2.0';\nn.queue = [];\nt = b.createElement(e);\nt.async = !0;\nt.src = v;\ns = b.getElementsByTagName(e)[0];\ns.parentNode.insertBefore(t, s);\n}(window, document, 'script', 'https:\/\/connect.facebook.net\/en_US\/fbevents.js');\nfbq('init', '352999048212581');\nfbq('track', 'PageView');\n<\/script><\/p>\n<blockquote><p><strong><span style=\"color: #ff6600;\">If you liked the article, do not forget to share it with your friends. 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