{"id":56907,"date":"2020-08-30T23:45:00","date_gmt":"2020-08-30T20:45:00","guid":{"rendered":"https:\/\/en.buradabiliyorum.com\/united-airlines-dropping-widely-scorned-ticket-change-fees\/"},"modified":"2020-08-30T23:45:00","modified_gmt":"2020-08-30T20:45:00","slug":"united-airlines-dropping-widely-scorned-ticket-change-fees","status":"publish","type":"post","link":"https:\/\/buradabiliyorum.com\/en\/united-airlines-dropping-widely-scorned-ticket-change-fees\/","title":{"rendered":"#United Airlines dropping widely scorned ticket-change fees"},"content":{"rendered":"

“#United Airlines dropping widely scorned ticket-change fees<\/strong>”<\/p>\n

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August 30, 2020 |<\/span> 4:45pm <\/p>\n

\n United Airlines says it listened to customers and is dropping an unpopular $200 fee for most people who change a ticket for travel<\/a> within the United States.<\/p>\n

\u201cWhen we hear from customers about where we can improve, getting rid of fees is often the top request,\u201d United CEO Scott Kirby said in a video posted Sunday.<\/p>\n

United\u2019s move will put pressure on American Airlines and Delta Air Lines to drop their change fees, also $200 on domestic travel.<\/p>\n

United said that it eliminated change fees for people who buy a standard or premium economy ticket for US travel.<\/p>\n

United also said that it will extend a broad waiver of change fees \u2014 including for international travel \u2014 through Dec. 31. Customers who pay the lowest fares, called \u201cbasic economy,\u201d can also change tickets free because of the extended waiver announced Sunday.<\/p>\n

And starting in January, it will let customers fly standby for free on other flights the same day as their booked flight.<\/p>\n

The moves come as United and other airlines try desperately to lure people back to flying despite the ongoing coronavirus pandemic. US air travel has recovered modestly since April, but passenger traffic remains down about 70 percent from a year ago.<\/p>\n

Consumer groups have long complained about the array of fees that airlines impose for things that were once part of the fare. Change fees draw particular scorn because, critics say, they far exceed airlines\u2019 costs of changing or canceling tickets with a few keystrokes.<\/p>\n

Fees on checked bags and ticket changes gained widespread use during an industry downturn in 2008. Since then, airlines have added fees on seats with more legroom, priority boarding and other amenities.<\/p>\n

They contributed to a highly profitable run that lasted for a decade, broken only by the pandemic. Now airlines are slashing flights and shrinking workforces to cope with the travel slump.<\/p>\n

The United CEO acknowledged that airlines facing tough times have often \u201cmade difficult decisions to survive, sometimes at the expense of customer service.\u201d Kirby said United is looking to serve customers better this time.<\/p>\n

Since 2010, Chicago-based United has scooped up nearly $6.5 billion in change fees. Last year, it took in $625 million, third behind Delta and American, according to Transportation Department figures.<\/p>\n

In Washington, several lawmakers have launched periodic campaigns to outlaw change fees. In 2018, the Senate app<\/a>roved a bill to prohibit \u201cunreasonable\u201d fees for changing or canceling tickets, but the measure was scuttled in negotiations with the House.\n <\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n

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Source<\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

“#United Airlines dropping widely scorned ticket-change fees” August 30, 2020 | 4:45pm United Airlines says it listened to customers and is dropping an unpopular $200 fee for most people who change a ticket for travel within the United States. \u201cWhen we hear from customers about where we can improve, getting rid of fees is often…<\/p>\n","protected":false},"author":1,"featured_media":56908,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[1],"tags":[61345],"class_list":["post-56907","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general","tag-united-airlines-dropping-widely-scorned-ticket-change-fees"],"_links":{"self":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/posts\/56907","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/comments?post=56907"}],"version-history":[{"count":0,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/posts\/56907\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/media\/56908"}],"wp:attachment":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/media?parent=56907"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/categories?post=56907"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/tags?post=56907"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}