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\nSo what’s the problem here? While Apple is making the iPhones easier to get into with every passing year, repairing iPhones is still a bit of an odyssey, partly because Apple basically forces you to buy parts from the company through its self-repair program and authenticate them when repairing your own phone. You can get the genuine parts you need from Apple, but in order for them to actually work properly, you need to authenticate the parts with Apple’s System Configuration tool \u2014 in order for Apple to actually authenticate a repair, it needs to know about the repair beforehand, take the serial number of your iPhone, and match it to the part you bought. Only then, Apple will do a software handshake and the part will actually work without your iPhone nagging about it.
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\niFixit said in a blog post, “When we gave the iPhone 14 a high [repair] score, the community pushed back. To be honest, they were right\u2014and we\u2019d like to thank our critics for helping us hold manufacturers accountable. The situation has gotten so bad that several repair professionals have told us they\u2019re leaving the business entirely rather than navigate the labyrinthine maze of obstacles that Apple has erected.”
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\nDespite Apple’s advances towards repairability, as well as the company’s backing of California’s right-to-repair bill, the company still has issues such as this one, which is why iFixit opted to retroactively reduce the iPhone’s repairability score from 7 down to 4. While it’s technically easier to perform repairs on, the fact that you actually need to validate parts with Apple’s systems is annoying, and makes things such as sourcing parts from used phones basically impossible. It basically forces you to buy parts from the company, which can get a bit expensive, and all but rules out cheap repairs by sourcing out parts.
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\nTechnically, this is done with the aim of discouraging the use of unofficial parts. But if it’s also ruling out original parts sourced from elsewhere, then it’s a bit of an anti-consumer measure. We really hope that this is something Apple eventually reverses course on.
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\nSource: iFixit<\/a>
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