{"id":604534,"date":"2024-01-12T17:49:14","date_gmt":"2024-01-12T14:49:14","guid":{"rendered":"https:\/\/en.buradabiliyorum.com\/google-ads-support-is-at-an-all-time-low-we-asked-google-why\/"},"modified":"2024-01-12T17:49:14","modified_gmt":"2024-01-12T14:49:14","slug":"google-ads-support-is-at-an-all-time-low-we-asked-google-why","status":"publish","type":"post","link":"https:\/\/buradabiliyorum.com\/en\/google-ads-support-is-at-an-all-time-low-we-asked-google-why\/","title":{"rendered":"#Google Ads support is at an \u2018all-time low\u2019 \u2013 we asked Google why"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_84 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-6a25dac4e710d\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #dd3333;color:#dd3333\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #dd3333;color:#dd3333\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-6a25dac4e710d\" checked aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/buradabiliyorum.com\/en\/google-ads-support-is-at-an-all-time-low-we-asked-google-why\/#We_reached_out_to_Google_to_address_your_concerns_regarding_Google_reps_%E2%80%94_heres_how_theyre_planning_to_fix_the_problem\" >We reached out to Google to address your concerns regarding Google reps \u2014 here&#8217;s how they&#8217;re planning to fix the problem.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/buradabiliyorum.com\/en\/google-ads-support-is-at-an-all-time-low-we-asked-google-why\/#A_%E2%80%98brutal_process\" >A \u2018brutal\u2019 process<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/buradabiliyorum.com\/en\/google-ads-support-is-at-an-all-time-low-we-asked-google-why\/#%E2%80%98Disappointing\" >\u2018Disappointing\u2019<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/buradabiliyorum.com\/en\/google-ads-support-is-at-an-all-time-low-we-asked-google-why\/#%E2%80%98We_have_no_one_to_talk_to\" >\u2018We have no one to talk to\u2019<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/buradabiliyorum.com\/en\/google-ads-support-is-at-an-all-time-low-we-asked-google-why\/#%E2%80%98Ludacris_scare_tactics\" >\u2018Ludacris scare tactics\u2019<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/buradabiliyorum.com\/en\/google-ads-support-is-at-an-all-time-low-we-asked-google-why\/#Is_AI_the_solution\" >Is AI the solution?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/buradabiliyorum.com\/en\/google-ads-support-is-at-an-all-time-low-we-asked-google-why\/#Googles_advice\" >Google\u2019s advice<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/buradabiliyorum.com\/en\/google-ads-support-is-at-an-all-time-low-we-asked-google-why\/#Keeping_Google_in_the_loop\" >Keeping Google in the loop<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"subhead\" itemprop=\"alternativeHeadline\"><span class=\"ez-toc-section\" id=\"We_reached_out_to_Google_to_address_your_concerns_regarding_Google_reps_%E2%80%94_heres_how_theyre_planning_to_fix_the_problem\"><\/span>We reached out to Google to address your concerns regarding Google reps \u2014 here&#8217;s how they&#8217;re planning to fix the problem.<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><\/p>\n<div class=\"bialty-container\">\nGoogle Ads customer service has plummeted to an unacceptable all-time low, according to search marketers. <\/p>\n<p>From incorrect account suspensions to uncomfortable sales calls \u201caggressively\u201d pushing automation to confusion over the platform\u2019s own products, advertisers have told Search Engine Land that they are exasperated by the lack of help offered by their reps. <\/p>\n<p><!-- \/1038259\/SEL_Post-text --><\/p>\n<div id=\"div-gpt-ad-1693000027709-0\"><\/div>\n<div id=\"post-break\"><\/div>\n<p>And the problem only seems to be getting worse.<\/p>\n<h2 class=\"wp-block-heading\" id=\"h-a-brutal-process\"><span class=\"ez-toc-section\" id=\"A_%E2%80%98brutal_process\"><\/span>A \u2018brutal\u2019 process<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Mike Kelley, Chief Marketing Officer at Sylvan Learning, has been working in marketing for almost 20 years. He got in touch with Search Engine Land after trying to trying to purchase <a href=\"https:\/\/buradabiliyorum.com\/en\/category\/social-mediaa\/\" data-internallinksmanager029f6b8e52c=\"1\" title=\"Social Media\" target=\"_blank\" rel=\"noopener\">YouTube<\/a> reservation ads \u2013\u00a0only to be told by his Google rep that they had never heard of them. He explained:<\/p>\n<ul>\n<li>\u201cI have been trying to purchase these ads for three months \u2013\u00a0surely it cannot be this hard?\u201d<\/li>\n<li>\u201cI\u2019ve called in over a dozen times \u2013\u00a0they tell me someone will call back, but they never do. They don\u2019t respond to emails either. The whole process has been brutal.\u201d<\/li>\n<\/ul>\n<p>No one on their team seems to understand what Instant Reserve even is or have an understanding of YouTube ads, Kelley said, adding this is \u201can all-time low for Google Ads customer service\u201d:<\/p>\n<ul>\n<li>\u201cI actually reached out to two agencies that spend $100,000 a month with Google for help, and used their resources and contacts. But even they have had no response to this query.\u201d<\/li>\n<li>\u201cRecently, I posted a job on Upwork that pays a reward of $500 for anyone that can get us access and set up Instant Reserve TV ads for our account. This project is ongoing.\u201d <\/li>\n<\/ul>\n<h2 class=\"wp-block-heading\" id=\"h-disappointing\"><span class=\"ez-toc-section\" id=\"%E2%80%98Disappointing\"><\/span>\u2018Disappointing\u2019<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Justin Lincoln, Digital Advertising Manager at Closed Loop, reported a similar experience. <\/p>\n<p>Google announced in December that advertisers could opt out of the Search Network temporarily.\u00a0To do this, they would need to talk to their rep. But when Lincoln contacted his rep, the person did not know anything about this and could not help.<\/p>\n<p>Puzzled by the response, Lincoln sent his Google rep a link to Search Engine Land\u2019s article to prove that there had been an update temporarily allowing marketers to opt out of the Search Network. <\/p>\n<p>Despite this evidence, the rep maintained that this wasn\u2019t the case, but assured that they would escalate the issue to their manager. However, it would later transpire that even senior staff had not been informed of the update, despite the offer\u2019s limited run until the end of February. <\/p>\n<p>It wasn\u2019t until a different representative intervened that the confirmation surfaced: Google had updated its rules to permit advertisers to opt out of the Search Network. However, the rep confessed this crucial information was not widely known among the team, highlighting a communication gap within Google\u2019s support structure. Lincoln told us:<\/p>\n<ul>\n<li>\u201cI was able to speak with another Google rep. They confirmed that my other rep just needed to look up the update in MOA \u2013 I assume this is where they house their processes.\u201d <\/li>\n<li>\u201cShe also mentioned that the update likely hadn\u2019t been widely dispersed yet, which was probably why my main rep hadn\u2019t heard of it. I will be reaching out to my original rep shortly to see if he can find it.\u201d<\/li>\n<li>\u201cOverall, I am a little dis<a href=\"https:\/\/buradabiliyorum.com\/en\/category\/download-scripts-themes-apps\/\" data-internallinksmanager029f6b8e52c=\"9\" title=\"Download Scripts &amp; Themes &amp; Apps\" target=\"_blank\" rel=\"noopener\">app<\/a>ointed since this is holding us up from testing Performance Max for a client.\u201d<\/li>\n<\/ul>\n<h2 class=\"wp-block-heading\" id=\"h-we-have-no-one-to-talk-to\"><span class=\"ez-toc-section\" id=\"%E2%80%98We_have_no_one_to_talk_to\"><\/span>\u2018We have no one to talk to\u2019<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Menachem Ani, founder of JXT Group, said a lot has changed in terms of Google support over the past decade. While acknowledging that Google agency reps were once \u201cvery helpful,\u201d he admitted there was a steep decline in customer service quality following the restructuring of agency teams by Google last April.<\/p>\n<p>The result of those changes? His agency had no dedicated agency-level rep. <\/p>\n<p>Instead, individual reps started getting assigned to specific accounts, resulting in many being left with no support. The level of customer service has been impacted so badly by the changes, Ani has claimed that the accounts with reps aren\u2019t necessarily in a better position than those with no support. He explained:<\/p>\n<ul>\n<li>\u201cReps can no longer help with some of the things they were able to help with in the past. For example, we have a client whose account was suspended \u2013\u00a0but our reps can\u2019t do anything to help us.\u201d<\/li>\n<li>\u201cWhile I believe that Google\u2019s intentions are good, the reality is that many accounts get suspended incorrectly with no recourse.\u201d <\/li>\n<li>\u201cWe\u2019ve been working to get a client account reinstated for over four weeks.\u00a0We know the account is a legitimate business and that the suspension is a mistake, therefore, we appealed the suspension only to receive automated responses that the appeal was denied.\u201d\u00a0<\/li>\n<li>\u201cIt\u2019s not very helpful at all and we have no one to talk to.\u201d<\/li>\n<\/ul>\n<h2 class=\"wp-block-heading\" id=\"h-ludacris-scare-tactics\"><span class=\"ez-toc-section\" id=\"%E2%80%98Ludacris_scare_tactics\"><\/span>\u2018Ludacris scare tactics\u2019<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>CEO of Marketing Labs, Matt Janaway, told Search Engine that he\u2019s had several ongoing issues with his Google rep. <\/p>\n<p>When he recently asked for some insight to explain a \u201crandom $90 click\u201d on a campaign, the rep could not provide an answer. They also couldn\u2019t shed any light on a sudden reduction in ROI that had impacted another campaign. Janaway called the lack of help from Google frustrating. <\/p>\n<p>However, when it comes to his Google Ads rep, the biggest issue he\u2019s been struggling with is the persistent unwanted calls urging him to adopt more automated features. He elaborated:<\/p>\n<ul>\n<li>\u201cWe get calls daily from reps that have been assigned to our client accounts. It\u2019s very convoluted and when we don\u2019t engage \u2013 because we can\u2019t possibly engage them all \u2013 they try to go directly to our clients instead!\u201d <\/li>\n<li>\u201cThis happens regularly. And the scare tactics they use are quite ludicrous.\u201d <\/li>\n<li>\u201cThey also contact my personal mobile phone number which isn\u2019t on the account at all other than for 2FA purposes \u2013 which must be breaking GDPR.\u201d <\/li>\n<li>\u201cThese calls often happen before and after working hours, too.\u201d<\/li>\n<\/ul>\n<h2 class=\"wp-block-heading\" id=\"h-is-ai-the-solution\"><span class=\"ez-toc-section\" id=\"Is_AI_the_solution\"><\/span>Is AI the solution?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Complicating matters further, amid what appears to be an unprecedented surge of complaints about customer service, Google is planning a major restructure of its 30,000-person ad sales unit prompting fears of more job cuts. This comes after Google\u2019s CEO Sundar Pichai announced that the company would be letting go of 12,000 employees and contractors last year \u2013\u00a0approximately 5% of the the company\u2019s total workforce.<\/p>\n<p>The cutbacks have convinced some marketers that Google is planning to quietly phase out support. But Google Ads liaison officer Ginny Marvin said this is not the case, explaining that Google Ads is aware of the ongoing negative feedback from advertisers and hinted that improvements are on the horizon, with AI set to lead the way.<\/p>\n<p>In another nod to the possibility that Google Ads support may become an AI-powered feature in the future, a Google spokesperson told Search Engine Land: <\/p>\n<ul>\n<li>\u201cThis is an area where we are experimenting with AI as an additional component to enhance the customer experience.\u201d<\/li>\n<li>\u201cWe have also made significant improvements to our Ads Help Center content, which helps customers self-resolve issues more quickly and reliably.\u201d<\/li>\n<\/ul>\n<h2 class=\"wp-block-heading\" id=\"h-google-s-advice\"><span class=\"ez-toc-section\" id=\"Googles_advice\"><\/span>Google\u2019s advice<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>While it seems that Google will heavily rely on AI to address marketers\u2019 concerns, the company has not confirmed a specific timeline for the rollout of these improvements. <\/p>\n<p>So what can marketers do when they are unsatisfied with the customer service delivered by their Google rep? The Google spokesperson told Search Engine Land:<\/p>\n<ul>\n<li>\u201cWe do strive to provide the best experience for our customers when they engage with our sales and support teams.\u201d <\/li>\n<li>\u201cBut if we miss the mark, we encourage customers to\u00a0<a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/support.google.com\/google-ads\/answer\/176378?hl=en&amp;sjid=13531098474660822494-NC#zippy=%2Cgoogle-ads-customer-service\">provide feedback<\/a>\u00a0through our Ads Help Center so we can make improvements.\u201d<\/li>\n<\/ul>\n<p>Delayed responses (and, in some case, the complete lack of responses) from Google reps remain a concern for search marketers.<\/p>\n<p>Google told us that while response times can vary based on volume and complexity, your rep should respond to you \u201cquickly.\u201d If you find that this is not the case, report your experience to Google.<\/p>\n<p>Regarding more specific issues like unfair account suspensions, the spokesperson stressed that advertisers should appeal any decisions they believe to be unfair through the <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/support.google.com\/adspolicy\/answer\/2375414?hl=en-GB&amp;sjid=897265766663585444-NA#zippy=%2Cgoogle-ads-policy-account-suspensions-frequently-asked-questions\">Help Center<\/a>. <\/p>\n<p>\u201cThere has been no change to this process,\u201d the spokesperson added. \u201cOur customer support representatives are not involved in submitting these appeals on behalf of a customer, or reviewing\/deciding the outcome.\u201d<\/p>\n<hr class=\"wp-block-separator has-text-color has-cyan-bluish-gray-color has-css-opacity has-cyan-bluish-gray-background-color has-background\"><!-- START INLINE FORM --><br \/>\n<!-- END INLINE FORM --><\/p>\n<hr class=\"wp-block-separator has-text-color has-cyan-bluish-gray-color has-css-opacity has-cyan-bluish-gray-background-color has-background\">\n<h2 class=\"wp-block-heading\" id=\"h-keeping-google-in-the-loop\"><span class=\"ez-toc-section\" id=\"Keeping_Google_in_the_loop\"><\/span>Keeping Google in the loop<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>If you aren\u2019t satisfied with the level of customer service your rep is delivering, Google advised filing an official complaint when necessary through the Help Center. The spokesperson explained that the feedback is necessary to \u201cimprove our sales and support processes, as we strive to provide a top-tier customer experience.\u201d<\/p>\n<p>However, Team Lead SEA \/ Amazon at The Reach Group, Georgi Zayakov, said this might not be a solution that would work for all marketers. The constant phone calls from Google reps trying to force automated solutions onto his clients has been shocking, he said. <\/p>\n<p>The reps have allegedly been so \u201caggressive\u201d, phone calls have almost become offensive. Despite this, he admitted that he is unlikely to file a complaint:<\/p>\n<ul>\n<li>\u201cI recently submitted some negative responses in a survey, but given the fact that I try to be as nice as possible to their reps, I will probably never proactively write a complaint.\u201d <\/li>\n<li>\u201cAnd this holds true for most of PPC professionals. We don\u2019t want to get the reps in trouble, even if our experience with them has considerably worsened.\u201d <\/li>\n<li>\u201cI think that we are also afraid that a particular rep will see our feedback and this will damage further collaboration.\u201d<\/li>\n<\/ul>\n<p>Although Zayakov\u2019s concerns are understandable, Google\u2019s commitment to improving support through automation could mean they become obsolete sooner rather than later.\n<\/p><\/div>\n<p><\/p>\n<div class=\"about-author\">\n    About the author<\/p>\n<div class=\"information\">\n<div class=\"author-module\">\n<div class=\"row\">\n<div class=\"col-12 col-lg-3 text-center\">\n<div class=\"avatar\">\n                        <img loading=\"lazy\" decoding=\"async\" class=\"img-fluid rounded-circle avatar-border\" alt=\"Nicola Agius\" width=\"140\" height=\"140\" src=\"https:\/\/searchengineland.com\/nicola_agius\"><noscript><img loading=\"lazy\" decoding=\"async\" class=\"img-fluid rounded-circle avatar-border\" src=\"https:\/\/searchengineland.com\/nicola_agius\" alt=\"Nicola Agius\" width=\"140\" height=\"140\"><\/noscript>\n                                            <\/div>\n<\/p><\/div>\n<div class=\"col-12 col-lg-9\">\n<div class=\"about\">\n<div class=\"name\">\n                            <strong>Nicola Agius<\/strong>\n                        <\/div>\n<div class=\"row g-2 pt-2\">\n<div class=\"col-auto twitter\">\n                                    <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/twitter.com\/intent\/follow?original_referer=https%3A%2F%2Fsearchengineland.com%2F&amp;region=follow_link&amp;screen_name=nicola_agius&amp;tw_p=followbutton&amp;variant=2.0\" aria-label=\"opens in a new tab\"><i class=\"fab fa-x-twitter\"><\/i><\/a>\n                            <\/div>\n<div class=\"col-auto\">\n                                    <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/www.linkedin.com\/in\/nicola-agius-8b330956\" aria-label=\"opens in a new tab\"><i class=\"fab fa-linkedin\"><\/i><\/a>\n                                <\/div>\n<\/p><\/div>\n<p>                        Nicola Agius is Paid Media Editor of Search Engine Land after joining in 2023. She covers paid search, paid social, retail media and more. Prior to this, she was SEO Director at Jungle Creations (2020-2023), overseeing the company&#8217;s editorial strategy for multiple websites. She has over 15 years of experience in journalism and has previously worked at OK! Magazine (2010-2014), Mail Online (2014-2015), Mirror (2015-2017), Digital Spy (2017-2018) and The Sun (2018-2020). She also previously teamed up with SEO agency Blue Array to co-author Amazon bestselling book Mastering In-House SEO.                 <\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\n<blockquote><p><strong><span style=\"color: #ff6600;\">If you liked the article, do not forget to share it with your friends. Follow us on\u00a0<span style=\"color: #ff0000;\"><a style=\"color: #ff0000;\" href=\"https:\/\/news.google.com\/publications\/CAAqBwgKMN63nwsw68G3Aw\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Google News<\/a><\/span>\u00a0too, click on the star and choose us from your favorites.<\/span><\/strong><\/p><\/blockquote>\n<p style=\"text-align: center;\"><strong>If you want to read more like this article, you can visit our <span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"https:\/\/en.buradabiliyorum.com\/technology\/\" target=\"_blank\" rel=\"noopener\">Technology<\/a><\/span> category.<\/strong><\/p>\n<\/blockquote>\n<p><span style=\"color: black;\"><a style=\"color: #ff9900;\" href=\"https:\/\/searchengineland.com\/google-ads-reps-customer-service-advertisers-low-436434\" target=\"_blank\" rel=\"noopener\">Source<\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We reached out to Google to address your concerns regarding Google reps \u2014 here&#8217;s how they&#8217;re planning to fix the problem. Google Ads customer service has plummeted to an unacceptable all-time low, according to search marketers. From incorrect account suspensions to uncomfortable sales calls \u201caggressively\u201d pushing automation to confusion over the platform\u2019s own products, advertisers&#8230;<\/p>\n","protected":false},"author":1,"featured_media":604535,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/01\/google-customer-service-robot-1920.jpg","fifu_image_alt":"","footnotes":""},"categories":[18],"tags":[26293,142591,147878,107942],"class_list":["post-604534","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology","tag-google","tag-google-ads","tag-paid-social","tag-ppc"],"_links":{"self":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/posts\/604534","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/comments?post=604534"}],"version-history":[{"count":0,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/posts\/604534\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/media\/604535"}],"wp:attachment":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/media?parent=604534"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/categories?post=604534"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/tags?post=604534"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}