{"id":612709,"date":"2024-03-14T15:59:39","date_gmt":"2024-03-14T12:59:39","guid":{"rendered":"https:\/\/en.buradabiliyorum.com\/theydo-bags-e31m-to-solve-centurys-biggest-business-problem\/"},"modified":"2024-03-14T15:59:39","modified_gmt":"2024-03-14T12:59:39","slug":"theydo-bags-e31m-to-solve-centurys-biggest-business-problem","status":"publish","type":"post","link":"https:\/\/buradabiliyorum.com\/en\/theydo-bags-e31m-to-solve-centurys-biggest-business-problem\/","title":{"rendered":"#TheyDo bags \u20ac31M to solve &#8216;century&#8217;s biggest business problem&#8217;"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_85 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-6a33860108e47\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #dd3333;color:#dd3333\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #dd3333;color:#dd3333\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-6a33860108e47\" checked aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/buradabiliyorum.com\/en\/theydo-bags-e31m-to-solve-centurys-biggest-business-problem\/#New_routes_on_customer_journeys\" >New routes on customer\u00a0 journeys<\/a><\/li><\/ul><\/nav><\/div>\n<p><img decoding=\"async\" src=\"https:\/\/img-cdn.tnwcdn.com\/image?fit=796%2C417&amp;url=https%3A%2F%2Fcdn0.tnwcdn.com%2Fwp-content%2Fblogs.dir%2F1%2Ffiles%2F2024%2F03%2FUntitled-design-6-1.jpg&amp;signature=55f489ea2a6eceacb512bc8aadf02942\" \/><\/p>\n<div id=\"article-main-content\">\n                            <span style=\"font-weight: 400;\">Dutch startup TheyDo has raised $34mn to solve \u201cthe biggest business problem\u201d of the century \u2014\u00a0 scaling customer journeys.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Founded in 2019, the company produces a live platform that provides actionable insights about customers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Enterprises can use the tools at every step of the <\/span><span style=\"font-weight: 400;\">journey, from discovery to purchase to after-sales. Current clients include Fortune<\/span><span style=\"font-weight: 400;\">\u00a0500 members Ford, Johnson &amp; Johnson, and Home Depot.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The software\u2019s USP is a holistic <a href=\"https:\/\/buradabiliyorum.com\/en\/category\/download-scripts-themes-apps\/\" data-internallinksmanager029f6b8e52c=\"9\" title=\"Download Scripts &amp; Themes &amp; Apps\" target=\"_blank\" rel=\"noopener\">app<\/a>roach that breaks down data siloes and integrates every step of the customer experience. As <\/span><a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/www.theydo.com\/\"><span style=\"font-weight: 400;\">TheyDo<\/span><\/a><span style=\"font-weight: 400;\"> puts it: \u201cMoving from management by dashboard to management by journeys.\u201d\u00a0<\/span><\/p>\n<div class=\"inarticle-wrapper channel-cta\">\n<div class=\"ica-text\">\n<p class=\"ica-text__title\">TNW Conference 2024 &#8211; Group ticket offer<\/p>\n<p>Save up to 40% with our Group offer and join Europe&#8217;s leading tech festival in June!<\/p>\n<\/div>\n<\/div>\n<p>The startup\u2019s CEO, Jochem van der Veer, told TNW that the approach creates links across the enterprise.<\/p>\n<p><span style=\"font-weight: 400;\">\u201cWe\u2019ve simplified the biggest business problem of the last century: working customer-centric at scale,\u201d he said. \u201cWith journeys at the heart, we\u2019re bringing an operating model that is agile and customer-centric.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s a bold claim but one that\u2019s been common for decades. Back in the 1950s, the legendary <\/span><span style=\"font-weight: 400;\">consultant Peter Drucker had a famous version of his own: \u201cThere is only one valid definition of business purpose: to create a customer\u2026 so a business has two functions: marketing and innovation.\u201d<\/span><\/p>\n<p>For today\u2019s enterprises, however, those two functions are just the start.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"New_routes_on_customer_journeys\"><\/span>New routes on customer\u00a0 journeys<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Fortune 500 companies now have endless functions, from CX, engineering, and design to research, service, and marketing. All of these need to be customer-centric.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">TheyDo\u2019s solution aims to bring them all together.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">COVID-19 provided another boost to the business. The rise of remote working during the pandemic exposed and deepened misalignment between teams, while rapid digitisation added countless customer service avenues \u2014 and competition.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cEven with return-to-office policies, a lot of teams need a set of tools to collaborate asynchronously on the customer experience,\u201d\u00a0 <\/span><span style=\"font-weight: 400;\">van der Veer said. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">TheyDo\u2019s rapid expansion suggests he has a point. <\/span><span style=\"font-weight: 400;\">The company has consecutively hit <a href=\"https:\/\/buradabiliyorum.com\/en\/category\/trip-and-travel\/\" data-internallinksmanager029f6b8e52c=\"10\" title=\"Trip &amp; Travel\" target=\"_blank\" rel=\"noopener\">trip<\/a>le-digit year-on-year (YoY) growth. This pushes it beyond a <\/span><a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/staxbill.com\/t2d3-path-to-saas-growth-1b-valuation\/\"><span style=\"font-weight: 400;\">coveted yardstick<\/span><\/a><span style=\"font-weight: 400;\"> used by VCs to spot attractive startups: \u201ctriple twice, double three times\u201d \u2014 200% YoY revenue growth for two years followed by 100% revenue growth YoY for three years.<\/span><span style=\"font-weight: 400;\"\/><\/p>\n<p>Those figures have caught the eye of investors. Today\u2019s raise brings the startup\u2019s total funding <span style=\"font-weight: 400;\">to just under $50 million. Blossom Capital, a VC firm based in London, let the latest round.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Van der Veer expects the cash from customers to strengthen the investment.<\/span><\/p>\n<p><span>\u201cWithin the Fortune 500, there is a real need for an enterprise solution that ties data, insights, workflows and decision-making together,\u201d he said. \u201cThese global corporations cannot rely on twenty different tools holding various pieces of the puzzle.\u201d<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">One of the themes of this year\u2019s TNW Conference is Pixels and Profit. If you want to dive deeper into how MarTech is shaping the future of customer engagement, brand experiences, and creative design, or simply experience the event (and say hi to our editorial team), we\u2019ve got something special for our loyal readers. <\/span><\/i><i><span style=\"font-weight: 400;\">Use the code TNWX<a href=\"https:\/\/buradabiliyorum.com\/en\/category\/social-mediaa\/\" data-internallinksmanager029f6b8e52c=\"1\" title=\"Social Media\" target=\"_blank\" rel=\"noopener\">MEDIA<\/a> at checkout to get 30% off your <\/span><\/i><i><span style=\"font-weight: 400;\">business pass<\/span><\/i><i><span style=\"font-weight: 400;\">, <\/span><\/i><i><span style=\"font-weight: 400;\">investor pass<\/span><\/i><i><span style=\"font-weight: 400;\"> or startup packages (<\/span><\/i><i><span style=\"font-weight: 400;\">Bootstrap<\/span><\/i><i><span style=\"font-weight: 400;\"> &amp; <\/span><\/i><i><span style=\"font-weight: 400;\">Scaleup<\/span><\/i><i><span style=\"font-weight: 400;\">).<\/span><\/i>\n                        <\/div>\n<blockquote><p><strong><span style=\"color: #ff6600;\">If you liked the article, do not forget to share it with your friends. Follow us on\u00a0<span style=\"color: #ff0000;\"><a style=\"color: #ff0000;\" href=\"https:\/\/news.google.com\/publications\/CAAqBwgKMN63nwsw68G3Aw\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Google News<\/a><\/span>\u00a0too, click on the star and choose us from your favorites.<\/span><\/strong><\/p><\/blockquote>\n<blockquote>\n<p style=\"text-align: center;\"><strong>If you want to read more like this article, you can visit our <span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"https:\/\/en.buradabiliyorum.com\/technology\/\" target=\"_blank\" rel=\"noopener\">Technology category.<\/a><\/span><\/strong>\n<\/p><\/blockquote>\n<p><span style=\"color: black;\"><a style=\"color: #ff9900;\" href=\"https:\/\/thenextweb.com\/news\/dutch-startup-theydo-34m-customer-journey\" target=\"_blank\" rel=\"noopener\">Source<\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dutch startup TheyDo has raised $34mn to solve \u201cthe biggest business problem\u201d of the century \u2014\u00a0 scaling customer journeys. Founded in 2019, the company produces a live platform that provides actionable insights about customers. Enterprises can use the tools at every step of the journey, from discovery to purchase to after-sales. Current clients include Fortune\u00a0500&#8230;<\/p>\n","protected":false},"author":1,"featured_media":612710,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"https:\/\/img-cdn.tnwcdn.com\/image\/tnw-blurple?filter_last=1&fit=1280,640&url=https:\/\/cdn0.tnwcdn.com\/wp-content\/blogs.dir\/1\/files\/2024\/03\/Untitled-design-6-1.jpg&signature=ed867ac7774fb4d6bb8f7e5ae1df1312","fifu_image_alt":"","footnotes":""},"categories":[18],"tags":[],"class_list":["post-612709","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology"],"_links":{"self":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/posts\/612709","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/comments?post=612709"}],"version-history":[{"count":0,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/posts\/612709\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/media\/612710"}],"wp:attachment":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/media?parent=612709"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/categories?post=612709"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/tags?post=612709"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}