{"id":628393,"date":"2024-07-22T11:13:24","date_gmt":"2024-07-22T08:13:24","guid":{"rendered":"https:\/\/en.buradabiliyorum.com\/delta-air-lines-says-cancellations-continue-as-it-tries-to-restore-operations-after-tech-outage\/"},"modified":"2024-07-22T11:13:24","modified_gmt":"2024-07-22T08:13:24","slug":"delta-air-lines-says-cancellations-continue-as-it-tries-to-restore-operations-after-tech-outage","status":"publish","type":"post","link":"https:\/\/buradabiliyorum.com\/en\/delta-air-lines-says-cancellations-continue-as-it-tries-to-restore-operations-after-tech-outage\/","title":{"rendered":"#Delta Air Lines says cancellations continue as it tries to restore operations after tech outage"},"content":{"rendered":"<div>\n<div class=\"article-gallery lightGallery\">\n<div data-thumb=\"https:\/\/scx1.b-cdn.net\/csz\/news\/tmb\/2024\/delta-air-lines-says-c.jpg\" data-src=\"https:\/\/scx2.b-cdn.net\/gfx\/news\/hires\/2024\/delta-air-lines-says-c.jpg\" data-sub-html=\"Delta Airlines aircraft takes off as United Airlines aircraft sits on the tarmac at LaGuardia Airport in New York on Friday, July 19, 2024, after a faulty CrowdStrike update caused a major internet outage for computers running Microsoft Windows. Credit: AP Photo\/Yuki Iwamura\">\n<figure class=\"article-img\">\n            <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/scx1.b-cdn.net\/csz\/news\/800a\/2024\/delta-air-lines-says-c.jpg\" alt=\"Delta Air Lines says cancellations continue as it tries to restore operations after tech outage\" title=\"Delta Airlines aircraft takes off as United Airlines aircraft sits on the tarmac at LaGuardia Airport in New York on Friday, July 19, 2024, after a faulty CrowdStrike update caused a major internet outage for computers running Microsoft Windows. Credit: AP Photo\/Yuki Iwamura\" width=\"800\" height=\"530\"\/><figcaption class=\"text-darken text-low-up text-truncate-js text-truncate mt-3\">\n                Delta Airlines aircraft takes off as United Airlines aircraft sits on the tarmac at LaGuardia Airport in New York on Friday, July 19, 2024, after a faulty CrowdStrike update caused a major internet outage for computers running Microsoft Windows. Credit: AP Photo\/Yuki Iwamura<br \/>\n            <\/figcaption><\/figure>\n<\/p><\/div>\n<\/div>\n<p>Airlines, including Delta Air Lines, continued to struggle to restore operations two days after a faulty software update caused technological havoc worldwide and resulted in several carriers grounding flights.<\/p>\n<p>                                                                                    Total cancellations within, into or out of the U.S. on Sunday clocked in at 1,461, according to the latest data from FlightAware. Delta and United Airlines topped the cancellations.<\/p>\n<p>Delta Chief Executive Ed Bastian said in a message to customers Sunday that flight cancellations continued as the airline tried to recover its systems and restore operations. He noted that the pause in Delta&#8217;s operations resulted in more than 3,500 Delta and Delta Connection scrubbed flights. Delta has been offering waivers to affected customers.<\/p>\n<p>Bastian noted that that one of their crew tracking-related tools was affected and unable to effectively process the unprecedented number of changes triggered by the system outage.<\/p>\n<p>&#8220;The <a href=\"https:\/\/buradabiliyorum.com\/en\/category\/technology\/\" data-internallinksmanager029f6b8e52c=\"4\" title=\"Technology\" target=\"_blank\" rel=\"noopener\">technology<\/a> issue occurred on the busiest <a href=\"https:\/\/buradabiliyorum.com\/en\/category\/trip-and-travel\/\" data-internallinksmanager029f6b8e52c=\"10\" title=\"Trip &amp; Travel\" target=\"_blank\" rel=\"noopener\">travel<\/a> weekend of the summer, with our booked loads exceeding 90%, limiting our re-accommodation capabilities,&#8221; Bastian wrote. &#8220;I want to apologize to every one of you who have been impacted by these events.&#8221;<\/p>\n<p>Transportation Secretary Pete Buttigieg spoke to Bastian on Sunday about the airline&#8217;s high number of cancellations since Friday. The Transportation Department said its top officials have reminded Delta of the airline&#8217;s obligation to provide refunds to passengers whose flights were canceled and who don&#8217;t want to be rebooked on a later flight.<\/p>\n<ul class=\"article-gallery js-article-gallery\">\n<li data-thumb=\"https:\/\/scx1.b-cdn.net\/csz\/news\/tmb\/2024\/delta-air-lines-says-c-1.jpg\" data-src=\"https:\/\/scx2.b-cdn.net\/gfx\/news\/hires\/2024\/delta-air-lines-says-c-1.jpg\" data-sub-html=\"A traveller looks up while talking on a cellphone as passengers wait in line for assistance at the Delta Terminal, Friday, July 19, 2024, at Logan International Airport in Boston. Credit: AP Photo\/Michael Dwyer\">\n<figure class=\"article-img text-center\">\n                <img decoding=\"async\" src=\"https:\/\/scx1.b-cdn.net\/csz\/news\/800\/2024\/delta-air-lines-says-c-1.jpg\" alt=\"Delta Air Lines says cancellations continue as it tries to restore operations after tech outage\"\/><figcaption class=\"text-left text-darken text-low-up text-truncate mt-3\">\n                    A traveller looks up while talking on a cellphone as passengers wait in line for assistance at the Delta Terminal, Friday, July 19, 2024, at Logan International Airport in Boston. Credit: AP Photo\/Michael Dwyer<br \/>\n                <\/figcaption><\/figure>\n<\/li>\n<li data-thumb=\"https:\/\/scx1.b-cdn.net\/csz\/news\/tmb\/2024\/delta-air-lines-says-c-2.jpg\" data-src=\"https:\/\/scx2.b-cdn.net\/gfx\/news\/hires\/2024\/delta-air-lines-says-c-2.jpg\" data-sub-html=\"Kaycee Friend, center, of Pendleton, Ore., waits in line at the Delta Terminal after her flight was cancelled, Friday, July 19, 2024, at Logan International Airport in Boston. Credit: AP Photo\/Michael Dwyer\">\n<figure class=\"article-img text-center\">\n                <img decoding=\"async\" src=\"https:\/\/scx1.b-cdn.net\/csz\/news\/800\/2024\/delta-air-lines-says-c-2.jpg\" alt=\"Delta Air Lines says cancellations continue as it tries to restore operations after tech outage\"\/><figcaption class=\"text-left text-darken text-low-up text-truncate mt-3\">\n                    Kaycee Friend, center, of Pendleton, Ore., waits in line at the Delta Terminal after her flight was cancelled, Friday, July 19, 2024, at Logan International Airport in Boston. Credit: AP Photo\/Michael Dwyer<br \/>\n                <\/figcaption><\/figure>\n<\/li>\n<\/ul>\n<p>&#8220;I have made clear to Delta that we expect the airline to provide prompt refunds to consumers who choose not to be rebooked, and free rebooking and timely reimbursements for food and overnight hotel stays to consumers affected by the delays and cancellations, as well as adequate customer service assistance to all of their passengers,&#8221; Buttigieg said.<\/p>\n<p>&#8220;No one should be stranded at an airport overnight or stuck on hold for hours waiting to talk to a customer service agent,&#8221; Buttigieg said. &#8220;I will ensure that our department supports Delta passengers by enforcing all <a href=\"https:\/\/buradabiliyorum.com\/en\/category\/download-scripts-themes-apps\/\" data-internallinksmanager029f6b8e52c=\"9\" title=\"Download Scripts &amp; Themes &amp; Apps\" target=\"_blank\" rel=\"noopener\">app<\/a>licable passenger protections.&#8221;<\/p>\n<p class=\"article-main__note mt-4\">\n                                                \u00a9 2024 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without permission.\n                                            <\/p>\n<p>                                        <!-- print only --><\/p>\n<div class=\"d-none d-print-block\">\n<p>                                                <strong>Citation<\/strong>:<br \/>\n                                                Delta Air Lines says cancellations continue as it tries to restore operations after tech outage (2024, July 22)<br \/>\n                                                retrieved 22 July 2024<br \/>\n                                                from https:\/\/techxplore.com\/<a href=\"https:\/\/buradabiliyorum.com\/en\/category\/news\/\" data-internallinksmanager029f6b8e52c=\"2\" title=\"News\" target=\"_blank\" rel=\"noopener\">news<\/a>\/2024-07-delta-air-lines-cancellations-tech.html<\/p>\n<p>                                            This document is subject to copyright. 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Credit: AP Photo\/Yuki Iwamura Airlines, including Delta Air Lines, continued to struggle to restore operations two&#8230;<\/p>\n","protected":false},"author":1,"featured_media":628394,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"https:\/\/scx2.b-cdn.net\/gfx\/news\/hires\/2024\/delta-air-lines-says-c.jpg","fifu_image_alt":"","footnotes":""},"categories":[16],"tags":[],"class_list":["post-628393","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sciencee"],"_links":{"self":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/posts\/628393","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/comments?post=628393"}],"version-history":[{"count":0,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/posts\/628393\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/media\/628394"}],"wp:attachment":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/media?parent=628393"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/categories?post=628393"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/tags?post=628393"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}