{"id":638520,"date":"2024-09-16T16:00:00","date_gmt":"2024-09-16T13:00:00","guid":{"rendered":"https:\/\/en.buradabiliyorum.com\/google-business-profile-6-frequently-asked-questions\/"},"modified":"2024-09-16T16:00:00","modified_gmt":"2024-09-16T13:00:00","slug":"google-business-profile-6-frequently-asked-questions","status":"publish","type":"post","link":"https:\/\/buradabiliyorum.com\/en\/google-business-profile-6-frequently-asked-questions\/","title":{"rendered":"#Google Business Profile: 6 frequently asked questions"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_84 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-6a2624726e89e\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #dd3333;color:#dd3333\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #dd3333;color:#dd3333\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-6a2624726e89e\" checked aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/buradabiliyorum.com\/en\/google-business-profile-6-frequently-asked-questions\/#Get_answers_to_common_questions_on_GBP_listing_edits_suspensions_address_updates_review_management_and_finding_support\" >Get answers to common questions on GBP listing edits, suspensions, address updates, review management and finding support.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/buradabiliyorum.com\/en\/google-business-profile-6-frequently-asked-questions\/#1_Can_random_people_really_make_changes_to_my_Google_Business_Profile_listing\" >1. Can random people really make changes to my Google Business Profile listing?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/buradabiliyorum.com\/en\/google-business-profile-6-frequently-asked-questions\/#2_My_Google_Business_Profile_is_suspended_Ive_appealed_the_suspension_and_all_my_appeals_were_%E2%80%98not_approved_ie_denied_Is_there_anything_more_I_can_do\" >2. My Google Business Profile is suspended. I\u2019ve appealed the suspension, and all my appeals were \u2018not approved\u2019 (i.e., denied). Is there anything more I can do?\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/buradabiliyorum.com\/en\/google-business-profile-6-frequently-asked-questions\/#3_I_recently_moved_my_Service_Area_Business_and_changed_my_GBP_listing_to_my_new_address_but_my_listing_is_still_showing_up_in_my_old_service_area_Whats_going_on_and_how_do_I_fix_this_problem\" >3. I recently moved my Service Area Business and changed my GBP listing to my new address, but my listing is still showing up in my old service area. What\u2019s going on and how do I fix this problem?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/buradabiliyorum.com\/en\/google-business-profile-6-frequently-asked-questions\/#4_I_have_some_fake_reviews_about_my_business_on_my_Google_Business_Profile_listing_How_can_I_get_them_removed\" >4. I have some fake reviews about my business on my Google Business Profile listing. How can I get them removed?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/buradabiliyorum.com\/en\/google-business-profile-6-frequently-asked-questions\/#5_I_find_myself_with_a_lot_of_Google_Business_Profile_questions_Is_there_a_place_I_can_go_to_get_answers_to_specific_questions_I_have\" >5. I find myself with a lot of Google Business Profile questions. Is there a place I can go to get answers to specific questions I have?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/buradabiliyorum.com\/en\/google-business-profile-6-frequently-asked-questions\/#6_How_do_you_contact_Google_Business_Profile_support_Ive_tried_to_find_a_way_to_contact_them_and_am_getting_really_frustrated\" >6. How do you contact Google Business Profile support? I\u2019ve tried to find a way to contact them and am getting really frustrated!<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"subhead\" itemprop=\"alternativeHeadline\"><span class=\"ez-toc-section\" id=\"Get_answers_to_common_questions_on_GBP_listing_edits_suspensions_address_updates_review_management_and_finding_support\"><\/span>Get answers to common questions on GBP listing edits, suspensions, address updates, review management and finding support.<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><\/p>\n<div class=\"bialty-container\">\nOver the years, Google Business Profile has become much more complex. <\/p>\n<p>After years of helping on the Google Business Profile Help Forum, I\u2019ve answered hundreds and hundreds of questions from business owners who have had questions about GBP.\u00a0<\/p>\n<p>Below are some questions that are frequently asked by users just like you.<\/p>\n<h2 class=\"wp-block-heading\" id=\"h-1-can-random-people-really-make-changes-to-my-google-business-profile-listing\"><span class=\"ez-toc-section\" id=\"1_Can_random_people_really_make_changes_to_my_Google_Business_Profile_listing\"><\/span>1. Can random people really make changes to my Google Business Profile listing?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Yes. Even though it doesn\u2019t seem fair to most business owners, <strong>anyone<\/strong> can suggest a change or edit to your business listing.\u00a0<\/p>\n<p>User-generated changes to your listing, such as updates to your location, phone number or other key details, can go live without you being notified.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"427\" height=\"255\" src=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/suggest-an-edit.png.webp\" alt=\"Suggest an edit - GBP\" class=\"wp-image-446557\" srcset=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/suggest-an-edit.png.webp 427w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/suggest-an-edit-189x113.png.webp 189w\" sizes=\"(max-width: 427px) 100vw, 427px\"><\/figure>\n<\/div>\n<p>It\u2019s a good practice to log into your Google Business Profile dashboard regularly to ensure no incorrect changes have been made to your listing.<\/p>\n<p>If you notice updates, it could be because Google has modified your listing based on new information from:<\/p>\n<ul class=\"wp-block-list\">\n<li>Other directories.<\/li>\n<li>A trusted third-party source.<\/li>\n<li>A change on Google Maps.<\/li>\n<li>An edit submitted by a trusted Google user.<\/li>\n<\/ul>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"422\" height=\"244\" alt=\"Suggest an edit - GBP\" class=\"wp-image-446558\" srcset=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/suggest-an-edit2.png.webp 422w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/suggest-an-edit2-195x113.png.webp 195w\" data-lazy-sizes=\"(max-width: 422px) 100vw, 422px\" src=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/suggest-an-edit2.png.webp\"><img loading=\"lazy\" decoding=\"async\" width=\"422\" height=\"244\" src=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/suggest-an-edit2.png.webp\" alt=\"Suggest an edit - GBP\" class=\"wp-image-446558\" srcset=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/suggest-an-edit2.png.webp 422w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/suggest-an-edit2-195x113.png.webp 195w\" sizes=\"auto, (max-width: 422px) 100vw, 422px\"><\/figure>\n<\/div>\n<p>Although Google is supposed to send email notifications when changes are made to your profile, these notifications are not always received. <\/p>\n<p>Checking your listing frequently is the best way to ensure that all your information remains correct and accurate.<\/p>\n<p><strong><em>Dig deeper: What to do when Google changes your GBP information<\/em><\/strong><\/p>\n<h2 class=\"wp-block-heading\" id=\"h-2-my-google-business-profile-is-suspended-i-ve-appealed-the-suspension-and-all-my-appeals-were-not-approved-i-e-denied-is-there-anything-more-i-can-do-nbsp\"><span class=\"ez-toc-section\" id=\"2_My_Google_Business_Profile_is_suspended_Ive_appealed_the_suspension_and_all_my_appeals_were_%E2%80%98not_approved_ie_denied_Is_there_anything_more_I_can_do\"><\/span>2. My Google Business Profile is suspended. I\u2019ve appealed the suspension, and all my appeals were \u2018not approved\u2019 (i.e., denied). Is there anything more I can do?\u00a0<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"728\" height=\"124\" alt=\"Suspended GBP\" class=\"wp-image-446559\" srcset=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/suspended-gbp.png.webp 728w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/suspended-gbp-600x102.png.webp 600w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/suspended-gbp-200x34.png.webp 200w\" data-lazy-sizes=\"(max-width: 728px) 100vw, 728px\" src=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/suspended-gbp.png.webp\"><img loading=\"lazy\" decoding=\"async\" width=\"728\" height=\"124\" src=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/suspended-gbp.png.webp\" alt=\"Suspended GBP\" class=\"wp-image-446559\" srcset=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/suspended-gbp.png.webp 728w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/suspended-gbp-600x102.png.webp 600w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/suspended-gbp-200x34.png.webp 200w\" sizes=\"auto, (max-width: 728px) 100vw, 728px\"><\/figure>\n<\/div>\n<p>If all your GBP <a href=\"https:\/\/buradabiliyorum.com\/en\/category\/download-scripts-themes-apps\/\" data-internallinksmanager029f6b8e52c=\"9\" title=\"Download Scripts &amp; Themes &amp; Apps\" target=\"_blank\" rel=\"noopener\">app<\/a>eals were denied, there\u2019s nothing more you can do to regain your listing. And you cannot create a new Google Business Profile either. According to Google, that\u2019s not advisable.<\/p>\n<p>(If you\u2019re located in a European Economic Area (EEA) member state or territory, you may have <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/support.google.com\/european-union-digital-services-act-redress-options\">additional redress options<\/a>.)<\/p>\n<p>What should you do if your GBP listing gets suspended?\u00a0Before appealing, you need to make sure your Business Profile follows <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/support.google.com\/business\/answer\/7667250?sjid=16721649975291393088-NA\">GBP policies and guidelines<\/a>.\u00a0<\/p>\n<p>If you need to make changes to the profile to follow the guidelines, you must <span style=\"box-sizing: border-box; margin: 0px; padding: 0px;\">do so before<\/span> submitting the appeal.\u00a0<\/p>\n<p>Gather evidence to support your appeal. This includes approved documents like a business license, tax certificate or utility bill (electricity, phone, water or internet).<\/p>\n<p>Ensure that the information on these documents matches the business name and address on your GBP listing. Common mistakes are submitting documents not on this list or having mismatched names and addresses.<\/p>\n<p>Once your listing is in compliance and you have gathered your documents, you should use the <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/support.google.com\/business\/workflow\/13569690?hl=en\"><em>Appeals<\/em> tool<\/a> to appeal your suspension.\u00a0<\/p>\n<p><strong><em>Dig deeper: <\/em><\/strong><strong><em>How to reappeal a Google Business Profile suspension\u00a0<\/em><\/strong><\/p>\n<h2 class=\"wp-block-heading\" id=\"h-3-i-recently-moved-my-service-area-business-and-changed-my-gbp-listing-to-my-new-address-but-my-listing-is-still-showing-up-in-my-old-service-area-what-s-going-on-and-how-do-i-fix-this-problem\"><span class=\"ez-toc-section\" id=\"3_I_recently_moved_my_Service_Area_Business_and_changed_my_GBP_listing_to_my_new_address_but_my_listing_is_still_showing_up_in_my_old_service_area_Whats_going_on_and_how_do_I_fix_this_problem\"><\/span>3. I recently moved my Service Area Business and changed my GBP listing to my new address, but my listing is still showing up in my old service area. What\u2019s going on and how do I fix this problem?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>This seems to be a random glitch in the system and sometimes happens. To fix this issue, you will need to do the following:\u00a0<\/p>\n<ul class=\"wp-block-list\">\n<li>Make sure you change the current GBP listing back to the old address. Then create a new GBP listing in the same Google Business Profile account with the new address. (Since you have a Service Area Business, make sure you toggle off the address, so it\u2019s not displayed.)\u00a0<\/li>\n<li><a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/support.google.com\/business\/gethelp\">Contact GBP support<\/a> and ask them to merge the two profiles together.\u00a0<\/li>\n<li>Be sure to provide support with clear information about each listing by giving them the Business Profile IDs for each listing as well as the old and new address of each listing.\u00a0<\/li>\n<li>Tell support which Google Business Profile has the correct\/current address that you would like to display publicly. (<strong>Note<\/strong>: This only works for Service Area Businesses, <strong>not<\/strong> for storefront locations.)<\/li>\n<\/ul>\n<p><!-- START INLINE FORM --><\/p>\n<p><!-- END INLINE FORM --><\/p>\n<hr class=\"wp-block-separator has-text-color has-cyan-bluish-gray-color has-css-opacity has-cyan-bluish-gray-background-color has-background\">\n<h2 class=\"wp-block-heading\" id=\"h-4-i-have-some-fake-reviews-about-my-business-on-my-google-business-profile-listing-how-can-i-get-them-removed\"><span class=\"ez-toc-section\" id=\"4_I_have_some_fake_reviews_about_my_business_on_my_Google_Business_Profile_listing_How_can_I_get_them_removed\"><\/span>4. I have some fake reviews about my business on my Google Business Profile listing. How can I get them removed?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>First, you need to honestly ask yourself a question: Are they reviews that violate Google\u2019s guidelines or are they reviews you simply don\u2019t like?\u00a0<\/p>\n<p>If they\u2019re negative reviews you don\u2019t like or don\u2019t agree with, Google probably won\u2019t remove them.<\/p>\n<p>Read Google\u2019s\u00a0<a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/support.google.com\/contributionpolicy\/answer\/7400114?hl=en&amp;ref_topic=7422769\">Review policies<\/a>\u00a0to see if the reviews truly violate Google\u2019s policies.\u00a0<\/p>\n<p>If the review does violate Google\u2019s terms and is truly fake, the first thing you should do is politely respond to the reviewer. This lets everyone who sees the negative review know you care enough to at least address the unhappy \u201ccustomer\u201d head-on.<\/p>\n<p>Google even provides you with tips on how to reply to a reviewer.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"624\" height=\"344\" alt=\"Tips for reviews\" class=\"wp-image-446560\" srcset=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/tips-for-reviews.png.webp 624w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/tips-for-reviews-600x331.png.webp 600w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/tips-for-reviews-200x110.png.webp 200w\" data-lazy-sizes=\"(max-width: 624px) 100vw, 624px\" src=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/tips-for-reviews.png.webp\"><img loading=\"lazy\" decoding=\"async\" width=\"624\" height=\"344\" src=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/tips-for-reviews.png.webp\" alt=\"Tips for reviews\" class=\"wp-image-446560\" srcset=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/tips-for-reviews.png.webp 624w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/tips-for-reviews-600x331.png.webp 600w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/tips-for-reviews-200x110.png.webp 200w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\"><\/figure>\n<\/div>\n<p>Next, you can log in to your Google Business Profile dashboard and flag the review.\u00a0<\/p>\n<p>Go to the specific review you want to flag and click on the exclamation point next to the review:<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"726\" height=\"101\" alt=\"Flag review\" class=\"wp-image-446561\" srcset=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/flag-review.png.webp 726w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/flag-review-600x83.png.webp 600w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/flag-review-200x28.png.webp 200w\" data-lazy-sizes=\"(max-width: 726px) 100vw, 726px\" src=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/flag-review.png.webp\"><img loading=\"lazy\" decoding=\"async\" width=\"726\" height=\"101\" src=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/flag-review.png.webp\" alt=\"Flag review\" class=\"wp-image-446561\" srcset=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/flag-review.png.webp 726w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/flag-review-600x83.png.webp 600w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/flag-review-200x28.png.webp 200w\" sizes=\"auto, (max-width: 726px) 100vw, 726px\"><\/figure>\n<\/div>\n<p>Then tell Google what policy the review violates and click <em>Send report<\/em>.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"752\" height=\"713\" alt=\"Reporting-review\" class=\"wp-image-446562\" srcset=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reporting-review.png.webp 752w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reporting-review-356x338.png.webp 356w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reporting-review-633x600.png.webp 633w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reporting-review-119x113.png.webp 119w\" data-lazy-sizes=\"(max-width: 752px) 100vw, 752px\" src=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reporting-review.png.webp\"><img loading=\"lazy\" decoding=\"async\" width=\"752\" height=\"713\" src=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reporting-review.png.webp\" alt=\"Reporting-review\" class=\"wp-image-446562\" srcset=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reporting-review.png.webp 752w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reporting-review-356x338.png.webp 356w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reporting-review-633x600.png.webp 633w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reporting-review-119x113.png.webp 119w\" sizes=\"auto, (max-width: 752px) 100vw, 752px\"><\/figure>\n<\/div>\n<p>After getting the confirmation email, wait three to five days. You should receive a response from Google regarding whether they will remove the review.<\/p>\n<p>If that doesn\u2019t remove the review, you can use the <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/support.google.com\/business\/workflow\/9945796?authuser=1\">Reviews Management tool<\/a> to report the violating review.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1491\" height=\"624\" alt=\"Reviews Management tool\" class=\"wp-image-446563\" srcset=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reviews-mgmt-tool-1.png.webp 1491w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reviews-mgmt-tool-1-600x251.png.webp 600w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reviews-mgmt-tool-1-800x335.png.webp 800w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reviews-mgmt-tool-1-200x84.png.webp 200w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reviews-mgmt-tool-1-768x321.png.webp 768w\" data-lazy-sizes=\"(max-width: 1491px) 100vw, 1491px\" src=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reviews-mgmt-tool-1.png.webp\"><img loading=\"lazy\" decoding=\"async\" width=\"1491\" height=\"624\" src=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reviews-mgmt-tool-1.png.webp\" alt=\"Reviews Management tool\" class=\"wp-image-446563\" srcset=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reviews-mgmt-tool-1.png.webp 1491w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reviews-mgmt-tool-1-600x251.png.webp 600w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reviews-mgmt-tool-1-800x335.png.webp 800w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reviews-mgmt-tool-1-200x84.png.webp 200w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reviews-mgmt-tool-1-768x321.png.webp 768w\" sizes=\"auto, (max-width: 1491px) 100vw, 1491px\"><\/figure>\n<\/div>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1384\" height=\"746\" alt=\"Reviews Management tool\" class=\"wp-image-446564\" srcset=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reviews-mgmt-tool-2.png.webp 1384w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reviews-mgmt-tool-2-600x323.png.webp 600w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reviews-mgmt-tool-2-800x431.png.webp 800w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reviews-mgmt-tool-2-200x108.png.webp 200w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reviews-mgmt-tool-2-768x414.png.webp 768w\" data-lazy-sizes=\"(max-width: 1384px) 100vw, 1384px\" src=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reviews-mgmt-tool-2.png.webp\"><img loading=\"lazy\" decoding=\"async\" width=\"1384\" height=\"746\" src=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reviews-mgmt-tool-2.png.webp\" alt=\"Reviews Management tool\" class=\"wp-image-446564\" srcset=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reviews-mgmt-tool-2.png.webp 1384w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reviews-mgmt-tool-2-600x323.png.webp 600w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reviews-mgmt-tool-2-800x431.png.webp 800w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reviews-mgmt-tool-2-200x108.png.webp 200w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reviews-mgmt-tool-2-768x414.png.webp 768w\" sizes=\"auto, (max-width: 1384px) 100vw, 1384px\"><\/figure>\n<\/div>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"523\" height=\"806\" alt=\"Reviews Management tool\" class=\"wp-image-446565\" srcset=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reviews-mgmt-tool-3.png.webp 523w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reviews-mgmt-tool-3-219x338.png.webp 219w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reviews-mgmt-tool-3-389x600.png.webp 389w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reviews-mgmt-tool-3-73x113.png.webp 73w\" data-lazy-sizes=\"(max-width: 523px) 100vw, 523px\" src=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reviews-mgmt-tool-3.png.webp\"><img loading=\"lazy\" decoding=\"async\" width=\"523\" height=\"806\" src=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reviews-mgmt-tool-3.png.webp\" alt=\"Reviews Management tool\" class=\"wp-image-446565\" srcset=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reviews-mgmt-tool-3.png.webp 523w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reviews-mgmt-tool-3-219x338.png.webp 219w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reviews-mgmt-tool-3-389x600.png.webp 389w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/reviews-mgmt-tool-3-73x113.png.webp 73w\" sizes=\"auto, (max-width: 523px) 100vw, 523px\"><\/figure>\n<\/div>\n<h2 class=\"wp-block-heading\" id=\"h-5-i-find-myself-with-a-lot-of-google-business-profile-questions-is-there-a-place-i-can-go-to-get-answers-to-specific-questions-i-have\"><span class=\"ez-toc-section\" id=\"5_I_find_myself_with_a_lot_of_Google_Business_Profile_questions_Is_there_a_place_I_can_go_to_get_answers_to_specific_questions_I_have\"><\/span>5. I find myself with a lot of Google Business Profile questions. Is there a place I can go to get answers to specific questions I have?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Yes! If you have specific questions about your Google Business Profile or issues with your listing, the best place to go is the\u00a0<a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/www.en.advertisercommunity.com\/t5\/Google-My-Business\/ct-p\/GMB\">Google Business Profile Help forum<\/a>.<\/p>\n<p>It\u2019s a valuable resource for resolving issues and learning more about Google Business Profile. You can find useful tips and tricks there.<\/p>\n<p>Look for answers from users with the \u201cProduct Expert\u201d designation, as they have been recognized by Google for their expertise with Google Business Profile.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"718\" height=\"91\" alt=\"GBP product expert\" class=\"wp-image-446566\" srcset=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/gbp-product-expert.png.webp 718w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/gbp-product-expert-600x76.png.webp 600w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/gbp-product-expert-200x25.png.webp 200w\" data-lazy-sizes=\"(max-width: 718px) 100vw, 718px\" src=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/gbp-product-expert.png.webp\"><img loading=\"lazy\" decoding=\"async\" width=\"718\" height=\"91\" src=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/gbp-product-expert.png.webp\" alt=\"GBP product expert\" class=\"wp-image-446566\" srcset=\"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/gbp-product-expert.png.webp 718w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/gbp-product-expert-600x76.png.webp 600w,https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/gbp-product-expert-200x25.png.webp 200w\" sizes=\"auto, (max-width: 718px) 100vw, 718px\"><\/figure>\n<\/div>\n<h2 class=\"wp-block-heading\" id=\"h-6-how-do-you-contact-google-business-profile-support-i-ve-tried-to-find-a-way-to-contact-them-and-am-getting-really-frustrated\"><span class=\"ez-toc-section\" id=\"6_How_do_you_contact_Google_Business_Profile_support_Ive_tried_to_find_a_way_to_contact_them_and_am_getting_really_frustrated\"><\/span>6. How do you contact Google Business Profile support? I\u2019ve tried to find a way to contact them and am getting really frustrated!<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>There\u2019s only one way to contact GBP support these days: through their <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/support.google.com\/business\/gethelp\">help support link<\/a>.\u00a0<\/p>\n<p>Managing your Google Business Profile effectively requires vigilance and an understanding of the system\u2019s nuances. <\/p>\n<p>Staying proactive is key to dealing with unauthorized changes, addressing suspensions and handling fake reviews.<\/p>\n<ul class=\"wp-block-list\">\n<li>Regularly check your profile for accuracy.<\/li>\n<li>Gather and submit necessary evidence for appeals.<\/li>\n<li>Use resources like the Google Business Profile Help Forum to get expert advice. <\/li>\n<\/ul>\n<p>By being informed and responsive, you can maintain the integrity and accuracy of your business listing.\n<\/p><\/div>\n<p><\/p>\n<div class=\"about-author\">\n    About the author<\/p>\n<div class=\"information\">\n<div class=\"author-module\">\n<div class=\"row\">\n<div class=\"col-12 col-lg-3 text-center\">\n<div class=\"avatar\">\n                        <img loading=\"lazy\" decoding=\"async\" class=\"img-fluid rounded-circle avatar-border\" alt=\"Sherry Bonelli\" width=\"140\" height=\"140\" src=\"https:\/\/searchengineland.com\/sherry-bonelli-3\"><img loading=\"lazy\" decoding=\"async\" class=\"img-fluid rounded-circle avatar-border\" src=\"https:\/\/searchengineland.com\/sherry-bonelli-3\" alt=\"Sherry Bonelli\" width=\"140\" height=\"140\">\n                                            <\/div>\n<\/p><\/div>\n<div class=\"col-12 col-lg-9\">\n<div class=\"about\">\n<div class=\"name\">\n                            <strong>Sherry Bonelli<\/strong>\n                        <\/div>\n<div class=\"row g-2 pt-2\">\n<div class=\"col-auto twitter\">\n                                    <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/twitter.com\/intent\/follow?original_referer=https%3A%2F%2Fsearchengineland.com%2F&amp;region=follow_link&amp;screen_name=sherrybonelli&amp;tw_p=followbutton&amp;variant=2.0\" aria-label=\"opens in a new tab\"><i class=\"fab fa-x-twitter\"><\/i><\/a>\n                            <\/div>\n<div class=\"col-auto\">\n                                    <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/www.linkedin.com\/in\/sherrybonelli\" aria-label=\"opens in a new tab\"><i class=\"fab fa-linkedin\"><\/i><\/a>\n                                <\/div>\n<\/p><\/div>\n<p>                        Sherry Bonelli is a search engine optimization (SEO) and digital marketing professional with 25+ years of experience. She is the owner of <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/earlybirddigitalmarketing.com\/\">early bird digital marketing<\/a>, a digital marketing agency that serves clients all over the U.S. Bonelli is a Google Business Profile Platinum Product Expert and columnist for leading marketing websites. She received Search Engine Land&#8217;s SEO Contributor of the Year Award in 2018. A recognized presenter and speaker at leading digital marketing conferences, Bonelli holds a Master&#8217;s Degree in Internet Marketing. She is also a LinkedIn Learning Instructor, Adjunct Instructor at several colleges and universities and is the host of The Marketing Plan Podcast.                    <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\n<blockquote><p><strong><span style=\"color: #ff6600;\">If you liked the article, do not forget to share it with your friends. Follow us on\u00a0<span style=\"color: #ff0000;\"><a style=\"color: #ff0000;\" href=\"https:\/\/news.google.com\/publications\/CAAqBwgKMN63nwsw68G3Aw\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Google News<\/a><\/span>\u00a0too, click on the star and choose us from your favorites.<\/span><\/strong><\/p><\/blockquote>\n<blockquote>\n<p style=\"text-align: center;\"><strong>If you want to read more like this article, you can visit our <span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"https:\/\/en.buradabiliyorum.com\/technology\/\" target=\"_blank\" rel=\"noopener\">Technology<\/a><\/span> category.<\/strong><\/p>\n<\/blockquote>\n<p><span style=\"color: black;\"><a style=\"color: #ff9900;\" href=\"https:\/\/searchengineland.com\/google-business-profile-frequently-asked-questions-446555\" target=\"_blank\" rel=\"noopener\">Source<\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Get answers to common questions on GBP listing edits, suspensions, address updates, review management and finding support. Over the years, Google Business Profile has become much more complex. After years of helping on the Google Business Profile Help Forum, I\u2019ve answered hundreds and hundreds of questions from business owners who have had questions about GBP.\u00a0&#8230;<\/p>\n","protected":false},"author":1,"featured_media":638521,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"https:\/\/searchengineland.com\/wp-content\/seloads\/2024\/09\/Google-Business-Profile-6-frequently-asked-questions.jpg","fifu_image_alt":"","footnotes":""},"categories":[18],"tags":[141624,139156,78070],"class_list":["post-638520","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology","tag-google-business-profile","tag-local","tag-seo"],"_links":{"self":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/posts\/638520","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/comments?post=638520"}],"version-history":[{"count":0,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/posts\/638520\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/media\/638521"}],"wp:attachment":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/media?parent=638520"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/categories?post=638520"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/tags?post=638520"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}