{"id":656813,"date":"2025-03-11T23:20:32","date_gmt":"2025-03-11T20:20:32","guid":{"rendered":"https:\/\/en.buradabiliyorum.com\/ai-in-customer-service-everything-you-need-to-know-2\/"},"modified":"2025-03-11T23:20:32","modified_gmt":"2025-03-11T20:20:32","slug":"ai-in-customer-service-everything-you-need-to-know-2","status":"publish","type":"post","link":"https:\/\/buradabiliyorum.com\/en\/ai-in-customer-service-everything-you-need-to-know-2\/","title":{"rendered":"#AI in Customer Service: Everything You Need to Know"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_85 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-6a304525366e1\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #dd3333;color:#dd3333\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #dd3333;color:#dd3333\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-6a304525366e1\" checked aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/buradabiliyorum.com\/en\/ai-in-customer-service-everything-you-need-to-know-2\/#What_is_AI_in_Customer_Service\" >What is AI in Customer Service?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/buradabiliyorum.com\/en\/ai-in-customer-service-everything-you-need-to-know-2\/#Benefits_of_AI_in_Customer_Service\" >Benefits of AI in Customer Service<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/buradabiliyorum.com\/en\/ai-in-customer-service-everything-you-need-to-know-2\/#Higher_Productivity\" >Higher Productivity<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/buradabiliyorum.com\/en\/ai-in-customer-service-everything-you-need-to-know-2\/#Better_Efficiency\" >Better Efficiency<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/buradabiliyorum.com\/en\/ai-in-customer-service-everything-you-need-to-know-2\/#Personalized_Service_Interaction\" >Personalized Service Interaction<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/buradabiliyorum.com\/en\/ai-in-customer-service-everything-you-need-to-know-2\/#Reduced_Operational_Costs\" >Reduced Operational Costs<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/buradabiliyorum.com\/en\/ai-in-customer-service-everything-you-need-to-know-2\/#Higher_Customer_Satisfaction\" >Higher Customer Satisfaction<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/buradabiliyorum.com\/en\/ai-in-customer-service-everything-you-need-to-know-2\/#Handling_High_Support_Demand\" >Handling High Support Demand<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/buradabiliyorum.com\/en\/ai-in-customer-service-everything-you-need-to-know-2\/#5_Applications_of_AI_in_Customer_Service\" >5 Applications of AI in Customer Service<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/buradabiliyorum.com\/en\/ai-in-customer-service-everything-you-need-to-know-2\/#Factors_to_Consider_When_Implementing_AI_in_Customer_Service\" >Factors to Consider When Implementing AI in Customer Service<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/buradabiliyorum.com\/en\/ai-in-customer-service-everything-you-need-to-know-2\/#Purpose\" >Purpose<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/buradabiliyorum.com\/en\/ai-in-customer-service-everything-you-need-to-know-2\/#Degree_of_Customization\" >Degree of Customization<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/buradabiliyorum.com\/en\/ai-in-customer-service-everything-you-need-to-know-2\/#Trust_and_Reliability\" >Trust and Reliability<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/buradabiliyorum.com\/en\/ai-in-customer-service-everything-you-need-to-know-2\/#Budget\" >Budget<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/buradabiliyorum.com\/en\/ai-in-customer-service-everything-you-need-to-know-2\/#The_Future_of_Customer_Service_is_Here_Are_You_Ready\" >The Future of Customer Service is Here: Are You Ready?<\/a><\/li><\/ul><\/nav><\/div>\n<div class=\"entry-inner\">\n<p>The advent of Artificial Intelligence (AI) is transforming how we live, work, and interact with businesses. It makes our home smarter and gives personalized recommendations by touching every aspect of the modern life \u2013 including companies handling customer support and service interactions.<\/p>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_is_AI_in_Customer_Service\"><\/span><strong>What is AI in Customer Service?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>AI in customer service is an excellent method of responding instantly with relevant answers to queries. Businesses offer a personalized experience to customers seeking answers to their queries by using natural language processing (NLP), machine Learning (ML), and data analytics. They provide:<\/p>\n<ul class=\"wp-block-list\">\n<li>Fast engagement with accurate answers to queries<\/li>\n<li>Providing virtual assistance at any hour<\/li>\n<li>Spotting trends in customer feedback<\/li>\n<li>Unifying data and covering service touchpoints to provide complete insights<\/li>\n<\/ul>\n<p>As per <a rel=\"nofollow\" target=\"_blank\" href=\"https:\/\/blog.hubspot.com\/service\/customer-loyalty-trends#:~:text=CSAT%20remains%20the%20most%20important%20KPI%20for%2075%25%20of%20customer%20service%20leaders\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">HubSpot<\/a>, customer satisfaction (CSAT) is still the most important key performance indicator (KPI), and three out of four leaders in the customer service segment agree.\u00a0<\/p>\n<p>Here, an AI-driven system plays a crucial role by being a:<\/p>\n<ul class=\"wp-block-list\">\n<li>Chatbot<\/li>\n<li>Voice assistant<\/li>\n<li>Text analyzer<\/li>\n<li>Sentiment analyst<\/li>\n<li>Agent assistant<\/li>\n<li>Operation management, etc<\/li>\n<\/ul>\n<p>Or a mix-and-match of all these categories to cover all the crucial fields of customer service. This system offers exclusive benefits to your business operations related to customer service.<\/p>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Benefits_of_AI_in_Customer_Service\"><\/span><strong>Benefits of AI in Customer Service<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>AI brings powerful advantages to customer service by redefining how businesses support customers and improving operational outcomes.<\/p>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Higher_Productivity\"><\/span><strong>Higher Productivity<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>AI automation can handle routine tasks like answering common queries, updating account information, and processing simple requests. This level of automation frees agents to resolve complex customer issues that need human intervention.<\/p>\n<p>So, while AI covers repetitive work, your team can solve problems that require human judgment and empathy.<\/p>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Better_Efficiency\"><\/span><strong>Better Efficiency<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Customer service teams using AI respond faster to queries. Instead of waiting days for email responses or hours on hold during live chat, AI analyzes the queries and provides a quick solution.<\/p>\n<p>It works 24\/7 to process multiple requests simultaneously. Such systems can streamline workflows automatically by categorizing and routing issues to the right department for faster resolution.<\/p>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Personalized_Service_Interaction\"><\/span><strong>Personalized Service Interaction<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>AI systems analyze customer history, past purchases, and preferences to understand the queries. Its quick read on customers\u2019 data provides personalized support to every incoming query.<\/p>\n<p>In this way, businesses make customers feel valued and understood. This level of personalization <a href=\"https:\/\/buradabiliyorum.com\/en\/category\/general\/\" data-internallinksmanager029f6b8e52c=\"3\" title=\"General\" target=\"_blank\" rel=\"noopener\">general<\/a>ly takes more time when done manually. AI reads patterns and adjusts communication styles to match customer preferences.<\/p>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Reduced_Operational_Costs\"><\/span><strong>Reduced Operational Costs<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>AI automation in customer service reduces operational costs considerably. A human customer support agent can handle, let\u2019s say, a hundred queries in a day. It is exhausting and prone to mistakes.<\/p>\n<p>On the other hand, AI customer service systems can handle thousands of calls within a significantly smaller turnaround time at a fraction of the cost. This efficiency reduces operational costs and increases ROI. Businesses can even scale customer support operations without proportionally increasing staff costs.<\/p>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Higher_Customer_Satisfaction\"><\/span><strong>Higher Customer Satisfaction<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>AI customer services resolve queries with fast and accurate responses. It leads to h<a href=\"https:\/\/buradabiliyorum.com\/en\/category\/download-scripts-themes-apps\/\" data-internallinksmanager029f6b8e52c=\"9\" title=\"Download Scripts &amp; Themes &amp; Apps\" target=\"_blank\" rel=\"noopener\">app<\/a>ier customers, resulting in better conversions and customer loyalty. This personal satisfaction eliminates the frustrations of customers waiting for a response.<\/p>\n<p>The best part is that AI systems can maintain the same quality of responses and resolutions across all interaction channels. This automation reinforces trust through elevated customer satisfaction.<\/p>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Handling_High_Support_Demand\"><\/span><strong>Handling High Support Demand<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Online business portals may face sudden spikes in queries. Human agents reach their limits when handling multiple queries in a day. These overwhelming situations may affect the brand image of businesses.<\/p>\n<p>Unlike human teams, an AI customer support system can scale itself to meet a high volume of queries. This smart system can adjust according to the situation and does not keep a customer waiting for a quality response.<\/p>\n<p>These benefits will become much clearer if we scout the modern applications of AI in customer service.<\/p>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_Applications_of_AI_in_Customer_Service\"><\/span><strong>5 Applications of AI in Customer Service<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>\u00a0Modern customer service relies on several AI technologies that work together for a smooth experience. Here are the five key application areas of AI in customer service.<\/p>\n<ol class=\"wp-block-list\">\n<li><strong>AI Chatbots<\/strong><\/li>\n<\/ol>\n<p>AI chatbots serve as digital assistants on websites and applications for businesses. They are ready to help customers instantly with accurate information and resolutions. They understand and analyze questions with their NLP capabilities and provide relevant answers without human intervention.<\/p>\n<p>One tool you can use to create an AI chatbot is <a rel=\"nofollow\" target=\"_blank\" href=\"https:\/\/www.jotform.com\/ai\/agents\/\">Jotform AI Agents<\/a>, with over 7000 agent and chatbot templates you can choose from and customize. For example, you can use the <a rel=\"nofollow\" target=\"_blank\" href=\"https:\/\/www.jotform.com\/agent-templates\/customer-support-ai-agent\" target=\"_blank\" rel=\"noreferrer noopener\">customer support AI agent<\/a> to automate support flows on your website. You can hire staff, collect feedback, provide customer support and streamline any human interaction easily. These agents can even interact with external APIs.<\/p>\n<ol start=\"2\" class=\"wp-block-list\">\n<li><strong>AI Voice Assistants<\/strong><\/li>\n<\/ol>\n<p>Voice-powered AI handles phone support by understanding spoken questions and providing voiced answers. These smart AI systems can recognize natural speech patterns even with different accents and speaking styles.<\/p>\n<p>For <span style=\"box-sizing: border-box; margin: 0px; padding: 0px;\">exampl<\/span>e, <a rel=\"nofollow\" target=\"_blank\" href=\"https:\/\/www.jotform.com\/ai\/agents\/channels\/phone\/\" target=\"_blank\" rel=\"noreferrer noopener\">Jotform&#8217;s AI phone answering system<\/a> can automate responses, redirect callers to the right point of contact, and even capture insights from calls. You can build and train your AI voice agent with files or a business knowledge base, and set tone, voice, and query escalation rules complying with your brand image. <\/p>\n<ol start=\"3\" class=\"wp-block-list\">\n<li><strong>AI-powered Sentiment Analysis<\/strong><\/li>\n<\/ol>\n<p>You can train an AI customer support system to read between the lines. It can detect customer emotions and sentiments during communications by analyzing word choices, tones, and context. The best part is that an AI system can perform the same in chats, reviews, emails, and voice calls.<\/p>\n<ol start=\"4\" class=\"wp-block-list\">\n<li><strong>AI-driven Intelligent Query Routing<\/strong><\/li>\n<\/ol>\n<p>These AI tools can analyze the content of messages and calls to understand what customers need. Based on the analysis, they can route the calls, emails, or messages to a qualified agent or a department.<\/p>\n<p>This application reduces turnaround time significantly and improves first-contact problem-solving quality.<\/p>\n<ol start=\"5\" class=\"wp-block-list\">\n<li><strong>AI-driven Automated Workflows<\/strong><\/li>\n<\/ol>\n<p>Behind the scenes, AI streamlines support operations by automating manual processes. This system automatically categorizes incoming tickets and prioritizes urgent issues. It schedules follow-ups and triggers appropriate actions based on analyzed customer needs.<\/p>\n<p>Now, the real question is what to consider when you want to implement AI in customer service. Here are the factors to ponder upon.<\/p>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Factors_to_Consider_When_Implementing_AI_in_Customer_Service\"><\/span><strong>Factors to Consider When Implementing AI in Customer Service<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Make a smart decision by determining these factors to identify the right AI service for your business\u2019s customer service.<\/p>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Purpose\"><\/span><strong>Purpose<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Identify the purpose of an AI in your customer service segment. Why do you need an AI system?<\/p>\n<ul class=\"wp-block-list\">\n<li>Acquire and analyze customer feedback<\/li>\n<li>Answer customer queries<\/li>\n<li>Workflow management, etc<\/li>\n<\/ul>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Degree_of_Customization\"><\/span><strong>Degree of Customization<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Every business has unique needs and customers. Only a highly customizable AI system can deliver the expected outcomes. Find out which AI services can be trained with data to behave, interact, and match your brand\u2019s attributes.<\/p>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Trust_and_Reliability\"><\/span><strong>Trust and Reliability<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Accuracy and consistency are the two prime factors to build trust and reliability among customers. Verify the outcomes of an AI solution and make sure it complies with industry regulations like CCPA and GDPR for data protection.<\/p>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Budget\"><\/span><strong>Budget<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Decide your budget and choose an AI service accordingly. Top brands like Jotform can deliver out-of-the-box solutions without involving large IT development services.<\/p>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"The_Future_of_Customer_Service_is_Here_Are_You_Ready\"><\/span><strong>The Future of Customer Service is Here: Are You Ready?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>AI in customer service adds a competitive advantage to your business. Automated routine tasks, responding to daily queries, and scaling support operations are a few of its benefits. An AI system\u2019s proactive support to identify and address potential issues drives dramatic improvements in operational efficiency and customer satisfaction.<\/p>\n<p>So, it\u2019s time to integrate the power of AI in customer service and take a step ahead towards the future. Make this transformation hassle-free with <a rel=\"nofollow\" target=\"_blank\" href=\"https:\/\/www.jotform.com\/ai\/agents\/\" target=\"_blank\" rel=\"noreferrer noopener\">Jotform AI Agents<\/a> to design a customizable AI solution. From AI chatbots to a sophisticated AI phone system &#8211; be ready to the meet the evolving customer expectations.<\/p>\n<p><em>Featured Image by <a rel=\"nofollow\" target=\"_blank\" href=\"https:\/\/unsplash.com\/@timmykp?utm_content=creditCopyText&amp;utm_medium=referral&amp;utm_source=unsplash\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Tim van der Kuip<\/a> on <a rel=\"nofollow\" target=\"_blank\" href=\"https:\/\/unsplash.com\/photos\/man-sitting-on-chair-wearing-gray-crew-neck-long-sleeved-shirt-using-apple-magic-keyboard-CPs2X8JYmS8?utm_content=creditCopyText&amp;utm_medium=referral&amp;utm_source=unsplash\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Unsplash<\/a><\/em><\/p>\n<\/p><\/div>\n<p><\/p>\n<div class=\"author-inner\">\n<p class=\"bio-name\">Noupe Editorial Team<\/p>\n<div class=\"bio-desc\">\n    The jungle is alive: Be it a collaboration between two or more authors or an article by an author not contributing regularly. In these cases you find the Noupe Editorial Team as the ones who made it. Guest authors get their own little bio boxes below the article, so watch out for these.<\/div>\n<div class=\"simple-social-icons\">\n<ul class=\"social-link clearfix\">\n       <!-- facebook --><\/p>\n<li><i class=\"fa fa-link\" aria-hidden=\"true\"><\/i><\/li>\n<p>        <!-- facebook --><\/p>\n<p>    <!-- twitter --><\/p>\n<p>    <!-- feed --><\/p>\n<p>    <!-- google plus --><\/p>\n<p>    <!-- linkedin --><br \/>\n            <!-- flickr --><br \/>\n            <!-- flickr -->\n    <\/ul>\n<\/div>\n<\/div>\n<blockquote><p><strong><span style=\"color: #ff6600;\">If you liked the article, do not forget to share it with your friends. Follow us on\u00a0<span style=\"color: #ff0000;\"><a style=\"color: #ff0000;\" href=\"https:\/\/news.google.com\/publications\/CAAqBwgKMN63nwsw68G3Aw\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Google News<\/a><\/span>\u00a0too, click on the star and choose us from your favorites.<\/span><\/strong><\/p><\/blockquote>\n<blockquote>\n<p style=\"text-align: center;\"><strong>If you want to read more <a href=\"https:\/\/buradabiliyorum.com\/en\/category\/news\/\" data-internallinksmanager029f6b8e52c=\"2\" title=\"News\" target=\"_blank\" rel=\"noopener\">News<\/a> articles, you can visit our <span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"https:\/\/en.buradabiliyorum.com\/category\/general\/\" target=\"_blank\" >General <\/a><\/span>category.<\/strong><\/p>\n<\/blockquote>\n<p><span style=\"color: black;\"><a style=\"color: #ff9900;\" href=\"https:\/\/www.noupe.com\/business-online\/ai-in-customer-service.html\" target=\"_blank\" >Source<\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The advent of Artificial Intelligence (AI) is transforming how we live, work, and interact with businesses. It makes our home smarter and gives personalized recommendations by touching every aspect of the modern life \u2013 including companies handling customer support and service interactions. What is AI in Customer Service? AI in customer service is an excellent&#8230;<\/p>\n","protected":false},"author":1,"featured_media":656814,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"https:\/\/www.noupe.com\/wp-content\/uploads\/2025\/03\/tim-van-der-kuip-CPs2X8JYmS8-unsplash.jpg","fifu_image_alt":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-656813","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general"],"_links":{"self":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/posts\/656813","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/comments?post=656813"}],"version-history":[{"count":0,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/posts\/656813\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/media\/656814"}],"wp:attachment":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/media?parent=656813"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/categories?post=656813"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/tags?post=656813"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}