{"id":709593,"date":"2026-01-28T00:05:19","date_gmt":"2026-01-27T21:05:19","guid":{"rendered":"https:\/\/buradabiliyorum.com\/en\/amazon-agrees-to-pay-consumers-309m-in-returns-policy-settlement\/"},"modified":"2026-01-28T00:05:19","modified_gmt":"2026-01-27T21:05:19","slug":"amazon-agrees-to-pay-consumers-309m-in-returns-policy-settlement","status":"publish","type":"post","link":"https:\/\/buradabiliyorum.com\/en\/amazon-agrees-to-pay-consumers-309m-in-returns-policy-settlement\/","title":{"rendered":"Amazon agrees to pay consumers $309M in returns policy settlement"},"content":{"rendered":"
\n

Amazon has reached a settlement valued at more than $1 billion to resolve claims that it failed to properly refund customers for their returns. The settlement includes more than $600 million already distributed or soon to be paid in refunds, plus an additional funds that will be paid out to affected consumers, according to court documents<\/a>. <\/p>\n

Under the settlement, Amazon will pay $309.5 million into a non-reversionary common fund, a pool of money set aside for members of the class-action lawsuit. The company has already issued about $570 million in refunds, with about $34 million of refunds remaining. Reuters was first to report <\/a>on the settlement. <\/p>\n

The e-commerce giant has also agreed to provide over $363 million in non\u2011monetary relief to enhance its return and refund processes, according to court documents. Amazon has denied any wrongdoing.<\/p>\n

The lawsuit, filed in 2023, alleged that Amazon caused \u201csubstantial unjustified monetary losses\u201d for consumers who returned an item but were still charged for it. <\/p>\n

\u201cFollowing an internal review in 2025, we identified a small subset of returns where we issued a refund without the payment completing, or where we could not verify that the correct item had been sent back to us, so no refund had been issued,\u201d\u00a0Amazon said in a statement emailed to TechCrunch. \u201cWe started issuing refunds in 2025 for these returns and are providing additional compensation and refunds to eligible customers per the settlement agreement.\u201d<\/p>\n

Amazon agreed to pay $2.5 billion<\/a> last year to settle the FTC\u2019s lawsuit that accused the company of tricking users into subscribing to Prime and making it difficult to cancel. Amazon is currently accepting claims<\/a> from impacted customers.<\/p>\n<\/div>\n

If you liked the article, do not forget to share it with your friends. Follow us on\u00a0Google News<\/a><\/span>\u00a0too, click on the star and choose us from your favorites.<\/span><\/strong><\/p><\/blockquote>\n

\n

If you want to read more like this article, you can visit our Technology<\/a><\/span> category.<\/strong><\/p>\n<\/blockquote>\n

Source<\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Amazon has reached a settlement valued at more than $1 billion to resolve claims that it failed to properly refund customers for their returns. The settlement includes more than $600 million already distributed or soon to be paid in refunds, plus an additional funds that will be paid out to affected consumers, according to court…<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[18],"tags":[],"class_list":["post-709593","post","type-post","status-publish","format-standard","hentry","category-technology"],"_links":{"self":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/posts\/709593","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/comments?post=709593"}],"version-history":[{"count":0,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/posts\/709593\/revisions"}],"wp:attachment":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/media?parent=709593"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/categories?post=709593"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/tags?post=709593"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}