{"id":715146,"date":"2026-03-05T17:00:23","date_gmt":"2026-03-05T14:00:23","guid":{"rendered":"https:\/\/buradabiliyorum.com\/en\/how-1000-customer-calls-shaped-a-breakout-enterprise-ai-startup\/"},"modified":"2026-03-05T17:00:23","modified_gmt":"2026-03-05T14:00:23","slug":"how-1000-customer-calls-shaped-a-breakout-enterprise-ai-startup","status":"publish","type":"post","link":"https:\/\/buradabiliyorum.com\/en\/how-1000-customer-calls-shaped-a-breakout-enterprise-ai-startup\/","title":{"rendered":"How 1,000+ customer calls shaped a breakout enterprise AI startup"},"content":{"rendered":"<div>\n<p id=\"speakable-summary\" class=\"wp-block-paragraph\">This\u00a0isn\u2019t\u00a0David Park\u2019s first rodeo. The\u00a0veteran\u00a0founder and TechCrunch Startup Battlefield alumnus has certainly been battle-tested in the enterprise arena.\u00a0On this\u00a0episode of Build Mode,\u00a0Park\u00a0joins\u00a0Isabelle Johannessen to discuss how he and his team are intentionally iterating, fundraising, and scaling Narada. This enterprise AI solution uses large action models to automate complex, multistep workflows across enterprise systems.\u00a0\u00a0<\/p>\n<p>\n\t<iframe loading=\"lazy\" class=\"tcembed-iframe tcembed--megaphone wp-block-tc23-podcast-player__embed\" height=\"200px\" width=\"100%\" frameborder=\"no\" scrolling=\"no\" seamless=\"\" src=\"https:\/\/playlist.megaphone.fm?e=TCML3999225064\"><\/iframe>\n\t<\/p>\n<p class=\"wp-block-paragraph\">At face value, Narada has everything that would\u00a0likely have\u00a0investors banging down its door: a dream founding team of experienced researchers and operators from Stanford and Berkeley, big name enterprise customers, and a product that works.\u00a0So\u00a0in 2024, when Narada <a href=\"https:\/\/buradabiliyorum.com\/en\/category\/download-scripts-themes-apps\/\" data-internallinksmanager029f6b8e52c=\"9\" title=\"Download Scripts &amp; Themes &amp; Apps\" target=\"_blank\" rel=\"noopener\">app<\/a>lied for Startup Battlefield, it surprised the team how little\u00a0fundraising\u00a0they\u2019d\u00a0done. That choice was by design.\u00a0<\/p>\n<p class=\"wp-block-paragraph\">\u201cWe wanted to not waste too much money,\u201d said Park when asked about why they waited to fundraise.\u00a0 \u201cBecause I do believe that when, again, when you have too much money in the bank and you are not near product-market fit, you\u2019re tempted to just spend money on things that actually don\u2019t help you evolve the company in the right way. It removes the friction to do a lot of wrong things.\u201d\u00a0<\/p>\n<p class=\"wp-block-paragraph\">Park previously founded and exited Coverity. That founding experience taught him one crucial lesson that\u00a0he\u2019s\u00a0taken with him to Narada: Take the time to talk to your customers before you do anything else.\u00a0Park said that in the early days, he and his co-founders were not focused on reaching out to\u00a0VCs, but instead the three of them made over 1,000 customer calls\u00a0to\u00a0deeply understand what the pain points were. Once the problem was extremely clear, the solution came into focus. These teams needed an AI product that they could speak to like a person and trust to take on\u00a0multiple steps at once.\u00a0\u00a0<\/p>\n<p class=\"wp-block-paragraph\">\u201cIf you want to build\u00a0a real business, ask the\u00a0hard questions, right? Spend time with customers, and not just in selling, because when you have that contract and that purchase order,\u00a0that\u2019s\u00a0just the beginning, right?\u201d Park\u00a0advises\u00a0viewing\u00a0those early conversations\u00a0as more than sales calls: \u201cAnd some of those customers that we bootstrapped with\u00a0ultimately turned\u00a0into multimillion-dollar deals, right? And\u00a0it\u2019s\u00a0always easier to sell more to a company that has already chosen you and has some level of trust in you.\u201d\u00a0<\/p>\n<p class=\"wp-block-paragraph\">As a veteran founder, Park has a foundational belief that to build a company the correct way, the customer must be centered in every\u00a0decision.\u00a0Because at the end of the day, no matter how\u00a0trendy, interesting, or well-received your product is by the industry, if people\u00a0won\u2019t\u00a0pay for it, it\u00a0won\u2019t\u00a0be a winner.\u00a0\u00a0<\/p>\n<p>\u00a0<\/p>\n<div class=\"wp-block-techcrunch-inline-cta\">\n<div class=\"inline-cta__wrapper\">\n<p>Techcrunch event<\/p>\n<div class=\"inline-cta__content\">\n<p>\n\t\t\t\t\t\t\t\t\t<span class=\"inline-cta__location\">San Francisco, CA<\/span><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"inline-cta__separator\">|<\/span><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"inline-cta__date\">October 13-15, 2026<\/span>\n\t\t\t\t\t\t\t<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<p class=\"wp-block-paragraph\"><strong>Apply to Startup Battlefield:<\/strong>\u00a0We are looking for early-stage companies that have an MVP.\u00a0So\u00a0nominate a founder (or yourself). Be sure to say you heard about Startup Battlefield from the Build Mode podcast.\u00a0Apply here.<\/p>\n<p class=\"wp-block-paragraph\"><strong>Founder Summit 2026:<\/strong>\u00a0If you want to take these conversations beyond the podcast, then join us in person at the TechCrunch Founder Summit 2026 event on June 9 in Boston. This is essentially Build\u00a0Mode in real life.\u00a0It\u2019s\u00a0a full day focused entirely on founders, builders, and the conversations that\u00a0actually move\u00a0startups forward.\u00a0It\u2019s\u00a0also\u00a0a great way\u00a0to sharpen your story.\u00a0Get your tickets.\u00a0<\/p>\n<p class=\"wp-block-paragraph\"><strong>TechCrunch Disrupt 2026:<\/strong> We\u2019re\u00a0back for TechCrunch Disrupt on October 13 to 15 in San Francisco, where the Startup Battlefield 200 takes the stage.\u00a0So\u00a0if you want to cheer them on, or just network with thousands of founders, VCs, and tech enthusiasts, then\u00a0grab your tickets.\u00a0<\/p>\n<p class=\"wp-block-paragraph\"><em>Isabelle Johannessen is our host.\u00a0<\/em><em>Build Mode<\/em><em>\u00a0is produced and edited by Maggie Nye. Audience Development is led by Morgan Little. And a special thanks to the Foundry and Cheddar video teams.<\/em>\u00a0<\/p>\n<\/div>\n<blockquote><p><strong><span style=\"color: #ff6600;\">If you liked the article, do not forget to share it with your friends. Follow us on\u00a0<span style=\"color: #ff0000;\"><a style=\"color: #ff0000;\" href=\"https:\/\/news.google.com\/publications\/CAAqBwgKMN63nwsw68G3Aw\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Google News<\/a><\/span>\u00a0too, click on the star and choose us from your favorites.<\/span><\/strong><\/p><\/blockquote>\n<blockquote>\n<p style=\"text-align: center;\"><strong>If you want to read more like this article, you can visit our <span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"https:\/\/buradabiliyorum.com\/en\/category\/technology\/\" target=\"_blank\" >Technology<\/a><\/span> category.<\/strong><\/p>\n<\/blockquote>\n<p><span style=\"color: black;\"><a style=\"color: #ff9900;\" href=\"https:\/\/techcrunch.com\/2026\/03\/05\/how-1000-customer-calls-shaped-a-breakout-enterprise-ai-startup\/\" target=\"_blank\" >Source<\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This\u00a0isn\u2019t\u00a0David Park\u2019s first rodeo. The\u00a0veteran\u00a0founder and TechCrunch Startup Battlefield alumnus has certainly been battle-tested in the enterprise arena.\u00a0On this\u00a0episode of Build Mode,\u00a0Park\u00a0joins\u00a0Isabelle Johannessen to discuss how he and his team are intentionally iterating, fundraising, and scaling Narada. This enterprise AI solution uses large action models to automate complex, multistep workflows across enterprise systems.\u00a0\u00a0 At face&#8230;<\/p>\n","protected":false},"author":1,"featured_media":715147,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"https:\/\/techcrunch.com\/wp-content\/uploads\/2026\/03\/Build-Mode-David-Park-from-Narada1.png?w=717","fifu_image_alt":"","footnotes":""},"categories":[18],"tags":[77337,75885,159335,151349,160952,70917],"class_list":["post-715146","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology","tag-ai","tag-enterprise","tag-build-mode","tag-founders","tag-narada-ai","tag-startups"],"_links":{"self":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/posts\/715146","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/comments?post=715146"}],"version-history":[{"count":0,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/posts\/715146\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/media\/715147"}],"wp:attachment":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/media?parent=715146"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/categories?post=715146"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/tags?post=715146"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}