{"id":752168,"date":"2026-11-08T14:55:21","date_gmt":"2026-11-08T11:55:21","guid":{"rendered":"https:\/\/buradabiliyorum.com\/en\/after-blocking-muse-amazon-now-lets-users-text-alexa-to-help-them-shop\/"},"modified":"2026-11-08T14:55:21","modified_gmt":"2026-11-08T11:55:21","slug":"after-blocking-muse-amazon-now-lets-users-text-alexa-to-help-them-shop","status":"publish","type":"post","link":"https:\/\/buradabiliyorum.com\/en\/after-blocking-muse-amazon-now-lets-users-text-alexa-to-help-them-shop\/","title":{"rendered":"After blocking Muse, Amazon now lets users text Alexa to help them shop"},"content":{"rendered":"<div>\n<p id=\"speakable-summary\" class=\"wp-block-paragraph\">Amazon is jumping on the currently most popular bandwagon for interacting with AI agents: texting. The company on Friday said it is launching a feature that lets customers chat with its Alexa AI agent over text messages to help them shop, much like you can with AI agents like Muse or Instinct.<\/p>\n<p class=\"wp-block-paragraph\">The move comes after Amazon blocked Meta\u2019s Muse from querying its site in September. The company is rolling the features out just before the start of the holiday shopping season.<\/p>\n<p class=\"wp-block-paragraph\">The e-commerce giant said select U.S. customers will get a text asking them to enable the shopping feature. Those with access can text Alexa to shop on Amazon using natural language queries, spanning everything from searching for items, adding them to cart, and purchasing.<\/p>\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"411\" width=\"680\" src=\"https:\/\/techcrunch.com\/wp-content\/uploads\/2026\/11\/Alexa-Shopping-Text-\u2013-Reorder.jpeg?w=680\" alt=\"\" class=\"wp-image-3185798\" srcset=\"https:\/\/techcrunch.com\/wp-content\/uploads\/2026\/11\/Alexa-Shopping-Text-\u2013-Reorder.jpeg 3722w, https:\/\/techcrunch.com\/wp-content\/uploads\/2026\/11\/Alexa-Shopping-Text-\u2013-Reorder.jpeg?resize=150,91 150w, https:\/\/techcrunch.com\/wp-content\/uploads\/2026\/11\/Alexa-Shopping-Text-\u2013-Reorder.jpeg?resize=300,181 300w, https:\/\/techcrunch.com\/wp-content\/uploads\/2026\/11\/Alexa-Shopping-Text-\u2013-Reorder.jpeg?resize=768,464 768w, https:\/\/techcrunch.com\/wp-content\/uploads\/2026\/11\/Alexa-Shopping-Text-\u2013-Reorder.jpeg?resize=680,411 680w, https:\/\/techcrunch.com\/wp-content\/uploads\/2026\/11\/Alexa-Shopping-Text-\u2013-Reorder.jpeg?resize=1200,725 1200w, https:\/\/techcrunch.com\/wp-content\/uploads\/2026\/11\/Alexa-Shopping-Text-\u2013-Reorder.jpeg?resize=1280,774 1280w, https:\/\/techcrunch.com\/wp-content\/uploads\/2026\/11\/Alexa-Shopping-Text-\u2013-Reorder.jpeg?resize=430,260 430w, https:\/\/techcrunch.com\/wp-content\/uploads\/2026\/11\/Alexa-Shopping-Text-\u2013-Reorder.jpeg?resize=720,435 720w, https:\/\/techcrunch.com\/wp-content\/uploads\/2026\/11\/Alexa-Shopping-Text-\u2013-Reorder.jpeg?resize=900,544 900w, https:\/\/techcrunch.com\/wp-content\/uploads\/2026\/11\/Alexa-Shopping-Text-\u2013-Reorder.jpeg?resize=800,484 800w, https:\/\/techcrunch.com\/wp-content\/uploads\/2026\/11\/Alexa-Shopping-Text-\u2013-Reorder.jpeg?resize=1536,929 1536w, https:\/\/techcrunch.com\/wp-content\/uploads\/2026\/11\/Alexa-Shopping-Text-\u2013-Reorder.jpeg?resize=2048,1238 2048w, https:\/\/techcrunch.com\/wp-content\/uploads\/2026\/11\/Alexa-Shopping-Text-\u2013-Reorder.jpeg?resize=668,404 668w, https:\/\/techcrunch.com\/wp-content\/uploads\/2026\/11\/Alexa-Shopping-Text-\u2013-Reorder.jpeg?resize=620,375 620w, https:\/\/techcrunch.com\/wp-content\/uploads\/2026\/11\/Alexa-Shopping-Text-\u2013-Reorder.jpeg?resize=1021,617 1021w, https:\/\/techcrunch.com\/wp-content\/uploads\/2026\/11\/Alexa-Shopping-Text-\u2013-Reorder.jpeg?resize=708,428 708w, https:\/\/techcrunch.com\/wp-content\/uploads\/2026\/11\/Alexa-Shopping-Text-\u2013-Reorder.jpeg?resize=50,30 50w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\"\/><figcaption class=\"wp-element-caption\"><span class=\"wp-block-image__credits\"><strong>Image Credits:<\/strong>Amazon<\/span><\/figcaption><\/figure>\n<p class=\"wp-block-paragraph\">The text agent builds on the recent shopping-focused upgrades to Alexa, and so can manage lists, keep tabs on prices, search for items across the web, compare products, and check the status of orders. Users can also share a picture of an item or someone wearing an outfit to search for similar listings on Amazon. <\/p>\n<p class=\"wp-block-paragraph\">The company said over time, Alexa will learn users\u2019 preferences and suggest items accordingly.<\/p>\n<p class=\"wp-block-paragraph\">The company said users who don\u2019t get invited to use this feature can <a rel=\"nofollow\" target=\"_blank\" href=\"http:\/\/www.amazon.com\/text-alexa-shopping\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">sign up to a waitlist<\/a>. The feature will be rolled out more broadly in the coming weeks.<\/p>\n<p class=\"wp-block-paragraph\">As the market for consumer-focused AI agents balloons, platforms like Amazon are building their own to tap this new avenue of user interaction. Last month, delivery company DoorDash said that third-party agents had so far only placed hundreds of orders in total on its platform, and that it plans to concentrate on developing its own text-based agent, launched in September, further.<\/p>\n<\/div>\n<p><em>When you purchase through links in our articles, we may earn a small commission. This doesn\u2019t affect our editorial independence.<\/em><\/p>\n<blockquote><p><strong><span style=\"color: #ff6600;\">If you liked the article, do not forget to share it with your friends. Follow us on\u00a0<span style=\"color: #ff0000;\"><a style=\"color: #ff0000;\" href=\"https:\/\/news.google.com\/publications\/CAAqBwgKMN63nwsw68G3Aw\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Google News<\/a><\/span>\u00a0too, click on the star and choose us from your favorites.<\/span><\/strong><\/p><\/blockquote>\n<blockquote>\n<p style=\"text-align: center;\"><strong>If you want to read more like this article, you can visit our <span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"https:\/\/buradabiliyorum.com\/en\/category\/technology\/\" target=\"_blank\" >Technology<\/a><\/span> category.<\/strong><\/p>\n<\/blockquote>\n<p><span style=\"color: black;\"><a style=\"color: #ff9900;\" href=\"https:\/\/techcrunch.com\/2026\/11\/06\/after-blocking-muse-amazon-now-lets-users-text-alexa-to-help-them-shop\/\" target=\"_blank\" >Source<\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Amazon is jumping on the currently most popular bandwagon for interacting with AI agents: texting. The company on Friday said it is launching a feature that lets customers chat with its Alexa AI agent over text messages to help them shop, much like you can with AI agents like Muse or Instinct. The move comes&#8230;<\/p>\n","protected":false},"author":1,"featured_media":752169,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"https:\/\/techcrunch.com\/wp-content\/uploads\/2026\/11\/Alexa-Shopping-Text-Hero.jpeg?resize=1200,725","fifu_image_alt":"","footnotes":""},"categories":[18],"tags":[77337,151873,2758,151451,78093],"class_list":["post-752168","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology","tag-ai","tag-ai-agents","tag-amazon","tag-commerce","tag-ecommerce"],"_links":{"self":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/posts\/752168","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/comments?post=752168"}],"version-history":[{"count":0,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/posts\/752168\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/media\/752169"}],"wp:attachment":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/media?parent=752168"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/categories?post=752168"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/tags?post=752168"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}