{"id":9625,"date":"2020-06-17T15:01:00","date_gmt":"2020-06-17T12:01:00","guid":{"rendered":"https:\/\/en.buradabiliyorum.com\/t-mobile-blames-fiber-optic-circuit-for-massive-network-outage\/"},"modified":"2020-06-17T15:01:00","modified_gmt":"2020-06-17T12:01:00","slug":"t-mobile-blames-fiber-optic-circuit-for-massive-network-outage","status":"publish","type":"post","link":"https:\/\/buradabiliyorum.com\/en\/t-mobile-blames-fiber-optic-circuit-for-massive-network-outage\/","title":{"rendered":"#T-Mobile blames fiber-optic circuit for massive network outage"},"content":{"rendered":"

“#T-Mobile blames fiber-optic circuit for massive network outage<\/strong>”<\/p>\n

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June 17, 2020 |<\/span> 8:01am <\/p>\n

\n T-Mobile blamed a bum fiber-optic circuit for Monday\u2019s massive network outage that rankled customers and prompted a federal investigation.<\/p>\n

Neville Ray, the wireless carrier\u2019s president of technology<\/a>, issued a statement Tuesday explaining the cause of the failure that crippled certain voice calls and text messages for roughly 13 hours.<\/p>\n

T-Mobile engineers traced the outage to a \u201cfiber circuit failure\u201d linked to a third-party provider in the Southeast, Ray said. The backup system for the circuit also failed, leading to a surge in traffic that spread from the Southeast and overwhelmed network supporting the affected voice calls, he said.<\/p>\n

\u201cI want to personally apologize for any inconvenience that we created yesterday and thank you for your patience as we worked through the situation toward resolution,\u201d Ray said in the statement.<\/p>\n

Ray did not name the provider responsible for the circuit that failed, but he said T-Mobile is working to add \u201cpermanent additional safeguards\u201d to prevent future outages like Monday\u2019s. The company is also trying to figure out what caused the initial overload failure, he added.<\/p>\n

Ray\u2019s statement came after Federal Communications Commission chairman Ajit Pai said his agency would investigate the outage amid frustration from T-Mobile customers, some of whom took to Twitter<\/a> to demand discounts or credits to make up for the interruption.<\/p>\n

T-Mobile in April completed its $26 billion merger with Sprint, which a federal court app<\/a>roved despite concerns that it would hurt competition and increase prices for consumers. Customers on Sprint\u2019s network were not affected by Monday\u2019s outage, during which data connections continued to function, Ray said.\n <\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n

Source<\/a><\/span><\/p>\n

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“#T-Mobile blames fiber-optic circuit for massive network outage” June 17, 2020 | 8:01am T-Mobile blamed a bum fiber-optic circuit for Monday\u2019s massive network outage that rankled customers and prompted a federal investigation. Neville Ray, the wireless carrier\u2019s president of technology, issued a statement Tuesday explaining the cause of the failure that crippled certain voice calls…<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[1],"tags":[20248,20246,20245,20247],"class_list":["post-9625","post","type-post","status-publish","format-standard","hentry","category-general","tag-issued-a-statement-tuesday-explaining-the-cause-of-the-failure-that-crippled-certain-voice-calls-and-text-messages-for-roughly-13-hours","tag-neville-ray","tag-t-mobile-blames-fiber-optic-circuit-for-massive-network-outage","tag-the-wireless-carriers-president-of-technology"],"_links":{"self":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/posts\/9625","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/comments?post=9625"}],"version-history":[{"count":0,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/posts\/9625\/revisions"}],"wp:attachment":[{"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/media?parent=9625"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/categories?post=9625"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/buradabiliyorum.com\/en\/wp-json\/wp\/v2\/tags?post=9625"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}