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Parallel Web Systems, the AI agent-tool startup founded by former Twitter CEO Parag Agrawal, has raised a $100 million Series B at a $2 billion valuation led by Sequoia. Existing investors Kleiner Perkins, Index Ventures, Khosla Ventures, First Round Capital, Spark Capital, and Terrain Capital also participated, the company said. This raise comes just five…
Airbnb says its custom-built AI agent is now handling roughly a third of its customer support issues in North America, and it’s preparing to roll out the feature globally. If successful, the company believes that in a year’s time, more than 30% of its total customer support tickets will be handled by AI voice and…
AI research lab Anthropic’s not slowing down in its efforts to snap up enterprise clients. The company on Wednesday said it is expanding its partnership with cloud data company Snowflake in a $200 million multi-year AI deal that will bring Anthropic’s large language models to Snowflake’s platform, and consequently, to its sizable customer base. “Anthropic…
When Cloudflare accused AI search engine Perplexity of stealthily scraping websites on Monday, while ignoring a site’s specific methods to block it, this wasn’t a clear-cut case of an AI web crawler gone wild. Many people came to Perplexity’s defense. They argued that Perplexity accessing sites in defiance of the website owner’s wishes, while controversial,…
Amazon Web Services (AWS) is launching an AI agent marketplace next week and Anthropic is one of its partners, TechCrunch has exclusively learned. The AWS agent marketplace launch will take place at the AWS Summit in New York City on July 15, two people familiar with the development told TechCrunch. AWS and Anthropic did not…
For those of you wondering if AI agents can truly replace human workers, do yourself a favor and read the blog post that documents Anthropic’s “Project Vend.” Researchers at Anthropic and AI safety company Andon Labs put an instance of Claude Sonnet 3.7 in charge of an office vending machine, with a mission to make…
Selling software to companies is such a time-consuming process. Even after customers are convinced a product is right for their organization, they still need to ensure the software meets all their security requirements. Chas Ballew realized just how painfully slow and tedious the vendor security and compliance review process was when he was running Aptible,…
Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm’s first-quarter conference call on Thursday. Chesky said 50% of Airbnb’s U.S. users are already using the AI bot for customer service, adding that the company plans to roll out the feature to all its…
Chinese startup Manus AI, which works on building tools related to AI agents, has picked up $75 million in a funding round led by Benchmark at a roughly $500 million valuation, according to Bloomberg. The company will use the money to expand to new markets, including the U.S., Japan, and the Middle East, Bloomberg noted,…
When Twin came out of stealth in January 2024, AI agents were more of a theoretical concept than a reality. Today, the Paris-based is releasing an automation agent in partnership with Qonto, the fintech startup that offers business bank accounts to more than 500,000 customers across Europe. If you want to automate repetitive tasks, there…