Bret Taylor’s Sierra buys YC-backed AI startup Fragment

Bret Taylor’s Sierra buys YC-backed AI startup Fragment

Sierra, the customer service agent startup founded by Bret Taylor, announced on Thursday that it has acquired the YC-backed French startup Fragment, which helps businesses integrate AI into workflows.  This is Sierra’s third public acquisition. It previously bought Japan-based enterprise AI solutions company Opera Tech (which it acquired in late March) and voice agent company…

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OpenAI teams up with Infosys to bring AI tools to more businesses

OpenAI teams up with Infosys to bring AI tools to more businesses

OpenAI has partnered with Infosys to integrate its artificial intelligence tools, including coding assistant Codex, into the Indian IT giant’s Topaz AI platform. Infosys said the integration will be used to help its clients modernize software development, automate workflows and deploy AI systems at scale, initially focusing software engineering, legacy modernization, and DevOps. India’s IT…

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Exclusive: Google deepens Thinking Machines Lab ties with new multi-billion-dollar deal

Exclusive: Google deepens Thinking Machines Lab ties with new multi-billion-dollar deal

Former OpenAI executive Mira Murati’s startup, Thinking Machines Lab, has signed a new multi-billion-dollar agreement to expand its use of Google Cloud’s AI infrastructure, including systems powered by Nvidia’s latest GPUs, TechCrunch has exclusively learned. The deal is valued in the single-digit billions, according to a source familiar with the matter, and includes access to…

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7 AI helpdesk tools for small businesses

7 AI helpdesk tools for small businesses

Looking for AI helpdesk software because your support queue is growing faster than your team? You’re not alone. This list includes a range of tools, with full transparency from the start. AI support tools promise to save time, reduce repetitive work, and help small businesses punch above their weight. But the market is crowded. Some…

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