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Airbnb CEO Brian Chesky has had enough of merely being an artificial intelligence kingmaker. He now plans to back a new AI lab of his own. The news, broken by Bloomberg and confirmed to TechCrunch by a person familiar with the situation, marks Chesky as one of many Silicon Valley machers who are unsatisfied with…
WeRoad, the Milan-based group travel startup, has raised a $58 million Series C round led by Airbnb as it prepares for its first major expansion outside Europe. The funding brings the company’s total capital raised to roughly $100 million and will finance WeRoad’s push into the U.S., beginning with Austin. The new investment reflects a…
For years, Uber talked about becoming a super app. Then Waymo started picking up passengers in San Francisco, and the conversation grew more urgent. The company has been trying to embed itself inside the AV industry — as a data provider, an investor, and a distribution platform — but the consumer-facing bet may be just…
If you purchase an independently reviewed product or service through a link on our website, The Hollywood Reporter may receive an affiliate commission. Proximity, value, variety and hospitality (with bonus points for “cool factor”). That’s what we considered when narrowing down where to stay in L.A. near Universal Studios Hollywood. When zeroing in on the…
Airbnb announced new features today that will help users connect with fellow travelers while participating in the same activity. The company is also improving search by suggesting properties that you might have missed due to your filters, and has redesigned the Maps view to let you search for points of interest such as nearby landmarks,…
Airbnb has launched a new feature called “Reserve Now, Pay Later” that lets users in the U.S. reserve a property without paying upfront, potentially allowing people to cancel their bookings with less hassle if their plans change. The feature is applicable to properties that have a “flexible” or “moderate” cancellation policy. Flexible policies let users…
After a second-quarter earnings beat, Airbnb CEO Brian Chesky shared his thoughts on the company’s AI strategy, cautioning investors that AI chatbots can’t yet be thought of as the “new Google.” That is, AI chatbots, while potentially driving new leads to the travel and services business, aren’t entirely a replacement for the referrals that the…
Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm’s first-quarter conference call on Thursday. Chesky said 50% of Airbnb’s U.S. users are already using the AI bot for customer service, adding that the company plans to roll out the feature to all its…
Welcome back to Week in Review! We’ve got tons of news for you this week: Slate EVs spotted in the wild; Airbnb pricing updates; a hack at Blue Shield; and much more. Let’s go! Get a clue: Cluely is an AI-based tool that helps people cheat on exams, sales calls, and even job interviews. Though…
Airbnb says it’s poised to roll out AI technology — but not in the way consumers may have initially wanted. Instead of offering tools to help travelers plan or book their trips with the help of AI agents, Airbnb is planning to first introduce AI to its customer support system. This update will roll out…