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Online marketplace Etsy said on Wednesday that its long-time CEO, Josh Silverman, would step down by the end of the year. Kruti Patel Goyal, Etsy’s president and chief growth officer, will become the company’s next CEO. Silverman, who headed the marketplace for eight years, will become its executive chairman. Goyal worked at Etsy for more…
When Phia‘s founders Phoebe Gates and Sophia Kianni decided to build an AI startup, they targeted an area they understood well: online shopping. The founders, who met at Stanford when they were randomly paired up as roommates, understood e-commerce because they had spent hours upon hours trying to find the right items to expand their…
Amazon said on Tuesday that it plans to reduce its corporate workforce by 14,000 jobs as it seeks to reduce bureaucracy, remove layers and invest more in its AI strategy. This marks the e-commerce giant’s second-largest job cuts since it slashed 22,000 jobs in 2022. Amazon had nearly 1.2 million employees as of October 31,…
Paypal said on Tuesday that it is adopting a protocol in combination with OpenAI’s “Instant Checkout” feature to let users pay for their shopping directly within ChatGPT, starting in 2026. Paypal is adopting the Agentic Commerce Protocol (ACP), an open-source specification developed by OpenAI that lets merchants make their products available within AI apps, consequently…
Amazon has been stuffing AI features into its shopping experience for the past few years now. Today, the company unveiled a new feature called “Help me decide,” which takes into account your searches, browsing and shopping history on Amazon to suggest products and describe why a particular product is right for you For example, if…
The sprawling metropolis of Phoenix continues to be a testbed for Waymo, and not just on the technical front. The Alphabet-owned company has used its first testing and commercial market to experiment with its business model, too, including delivery. Waymo is known for its robotaxis, but it has tested how its tech could be used…
If you’ve been thinking about joining 10,000+ startup and VC leaders at TechCrunch Disrupt 2025 in San Francisco on October 27–29, the time to act is now. Lock in your place on the Expo floor, where ideas, capital, and connections collide. As of now, there are only 7 exhibit tables available, and we expect them to sell out before the deadline. And yes, this is the same inventory your…
Super.money, a financial service platform spun off last year by Walmart-owned Flipkart, has quietly partnered with payments infrastructure firm Juspay as it expands into direct-to-consumer (D2C) checkout and targets $100 million in annual revenue by 2026. The partnership comes as Juspay works to rebuild momentum after facing pushback from major payment companies earlier this year…
Google announced on Wednesday that its AI feature that lets users virtually try on clothes is expanding to Australia, Canada, and Japan. The tech giant also announced that the feature now lets users virtually try on shoes. The feature works by asking users to upload a photo to see how real clothes might look on…
ChatGPT users in the U.S. can now make Etsy and Shopify purchases within conversations, marking a next step towards the future of online shopping – both for consumers and the platforms that control product discovery, recommendation, and payments. In other words, OpenAI might be on the path to reshaping who holds power in e-commerce. OpenAI’s new “Instant Checkout” feature is available to ChatGPT Pro, Plus, and Free…