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WhatsApp, Meta’s messaging app that millions of Indians rely on daily, is facing a critical moment in India as recent government directions threaten to disrupt how the platform works for everyday users and businesses. Issued late last month and made public earlier this month, the directions ask certain app-based communication services to keep accounts continuously…
Meta-owned chat app WhatsApp changed its business API policy this week to ban general-purpose chatbots from its platform. The move will likely affect WhatsApp-based assistants of companies like OpenAI, Perplexity, Khosla Ventures-backed Luzia, and General Catalyst-backed Poke. The company has added a new section to address “AI providers” in its business API terms, focusing on…