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The hiring process has long been criticized for its inefficiency and opacity. Candidates spend hours writing applications and submitting cover letters, only to disappear into what often feels like a black box. Generative AI has only made things messier, with employers increasingly relying on AI-powered screening systems to sift through an overwhelming number of submissions….
Salesforce announced on Monday that it will acquire AI customer service platform Fin for $3.6 billion. Formerly known as Intercom, Fin offers an AI agent that can resolve customer queries across channels, using live chat, WhatsApp, SMS, phone calls, Slack, and more. Salesforce says it wants to use Fin’s team and technology to improve Agentforce,…
The people deciding that AI can replace your job are also the ones least likely to understand what your job truly involves, according to Box founder Aaron Levie, who pointed to this as an example of “AI psychosis.” Indeed, ClickUp recently cut 22% of its workforce for AI agents, tech layoffs in 2026 are already nearly matching all of 2025,…
Cloud infrastructure has long been designed around humans who search, click, scroll, and stream in a steady and predictable fashion. AI agents behave differently. They can unleash a swell of activity, spinning up multiple sub-agents that query hundreds of databases, search documents, and call APIs in seconds and then disappear as quickly as they arrived. …
At the Google I/O 2026 keynote, the tech giant revealed new agentic capabilities in Search, where users can create, customize, and manage multiple AI agents to stay updated on topics of interest. The announcement is part of Google’s larger push toward agentic AI systems that can take initiative and assist with ongoing tasks instead of…
Productivity software maker Notion is stepping into the agentic era. In a live-streamed product announcement on Wednesday, the company, known best for its collaborative note-taking app, introduced a new developer platform that extends the capabilities of its custom AI agents, connects with external agents, and allows teams to build automated multi-step workflows that can pull…
Many companies today provide AI simply as a chatbot inside their apps: you type in (or dictate) what you want it to do, and the AI bot goes and tries to do it. Still, the experience tends to feel clunky. A text-based UI doesn’t always translate to a smooth experience, for example, if you want…
Is Poke an OpenClaw for the rest of us? That’s the idea coming from a new startup offering an AI agent that you can access via iMessage, SMS, Telegram, and, in some markets, WhatsApp. The AI agent Poke launched publicly in March, allowing consumers to access a personal assistant that can take action on their…
For developers using AI, “vibe coding” right now comes down to babysitting every action or risking letting the model run unchecked. Anthropic says its latest update to Claude aims to eliminate that choice by letting the AI decide which actions are safe to take on its own — with some limits. The move reflects a…
Web hosting platform WordPress.com is embracing AI agents, a decision that could change the look and feel of the web. The company announced Friday that it will now allow AI agents to draft, edit, and publish content on customers’ websites, as well as manage comments, update and fix metadata, organize content with tags and categories….